Spa Hotels & Resorts in Riviera Maya

The people were amazing. Good was absolutely out of this world and the entire staff was perfect.

We hit a hick-up on our arrival - they tried to move us to White Sands/Riviera sections, but we resisted and after a short struggle got a room in Kantenah - where beach is so much nicer with plenty of shady coconut palms and other trees. Diego at front desk was kind enough to swap our room the next day to a top floor room that we requested in an e-mail couple of weeks prior. Rooms are comfortable except big, deep armchairs, hard pillows and rubbery uderpads on beds. Everything worked fine in the room. Also second room had a better mattress or foam topper. Buffets are ok for breakfast/lunch but for dinner we recommend a'la cartes. Grounds and common areas are big, well kept and lit at night - be prepared to walk. Pools are expansive and pretty, but also noisy except for two smaller "quiet" pools. There is a nice lively coral reef patch just across buoys line - when water is not too disturbed by chop. We went to Akumal Bay twice to snorkel there and to Yal-Ku lagoon. Altogether it was nice and pleasant trip, weather was almost perfect - relaxing and trouble free.

We booked at Zoetry Paraiso de la Bonita for a 5 night stay as part of a new year holiday on the east coast of Mexico. We had no idea what to expect, but had high hopes having read reviews online. The hotel, spa and location far exceeded all our expectations. Zoetry Paraiso provides a supremely quiet, restful and relaxing location in which to unwind in the sun. Situated between mangrove and coastline, it offers stunning, tranquil gardens, which are extremely well tended by the expert staff - as are all other aspects of the resort. The wildlife within the gardens is amazing (exotic birds, iguanas, and even a crocodile). The human life is almost as interesting, but for guests who wish to keep themselves to themselves and enjoy a quiet time, there is no pressure to socialise. The restaurants far exceeded our expectations. Food was deliciously fresh and made to gourmet standards. Service was first class. We had not realised that such a range of diverse, high-quality offerings were included in our reservation, so were very happily surprised to benefit from superb cuisine and wine without having to calculate the cost of each request. The usual checks that appear for countersignature at the end of lunch, dinner or drinks at other hotels were completely absent, making the whole experience ever more enjoyable. We had a really wonderful time and would go back again for another week in the sun.

We stayed for 5 days for our honeymoon and everything was absolutely wonderful. We had complimentary room service which was wonderful but the buffets and a la cartes were amazing as well. Everything was very flavorful, and the options were endless. Our room was huge with a king bed and jacuzzi tub on our balcony. The maids made us towel animals each day, and consistently stocked our mini fridge. The beach did have a lot of seaweed the first day we were there but it was cleaned up the next day and we didn't see any again for the rest of the trip. The adult pools, and bars were great. There seemed to be many activities for children as well, but that was on the other side of the resort, which was great. We found something new to do/see each day. It was absolutely beautiful, the staff was nice, the food delicious, and our stay was wonderful. Easy 5 stars.

The resort is enormous. The staff are very friendly. Definitely will recommend and come back😊👍

Once again we had a great time at this resort. The staff are great!!! Can't wait to return.

The Staff is amazing, and the resort is immaculate! We had a great Spa experience, as well! All the activities you want, and the food is great!

This was our 10th visit to the Cancun/Playa area and we have always enjoyed every resort. Each resort offered the friendliest most eager to please service. However, this resort finds ways to improve upon the superior service we've encountered before. Service wise I don't see how anyone could improve upon how these people do everything. Their restaurants were all excellent. As a swimmer I generally expect the pool waters to be cold and uninviting. However, their main pool is heated, and guests responded by getting into and enjoying the water. The only negative was the huge amounts of seaweed on the beach, which rendered the beach as unusable, with even an unpleasant odor. The staff said the seaweed was the worst in a long time, and that the entire coastline was in the same shape. Highly recommend this resort.

Great experience-- loved most food and how you could make reservations at the restraints (all 4 course) was never hungry and loved the free (STRONG) Drinks and just how active the resort was.

Our stay was excellent in every aspect. The room was just fab with a jacuzzi in and out and a pool that went forever. The food and drinks were of excellent quality. It was like having food in a 5 star hotel. The hotel staff were very nice and very prompt in their service. The beach area is not too big. There was also quite a bit of seaweed. The beach was a little rocky.