Spa Hotels in Riviera Maya

We were enrolled in the "privileged" package. Once we got the hang of things we were happy! The additional breakfast and lunch options were critical for us! The buffet gets old day after day... The rooms are very clean and updated, however almost none are ocean view so that was a little disappointing! Beautiful pools and views of the ocean from the pools and restaurants. Staff is very friendly (aside from the front desk) the free water sports are fun: kayak, snorkel and catamaran. If you are debating between Catalonia and yucatan, they're literally the same hotel and most the privileged rooms are on the Catalonia side! We brought $100 in singles for tips, came home with about $50.. Most the staff knew us by name when we left... A little bit of generosity goes a long way! Dollar or two at each meal gets you treated like a celebrity!! We didn't have children with us but there was a bunch at the resort.. Seems to be a family friendly place! All in all we would recommend it - but include the privileged option of variety is important to you!!

Awesome , beautiful landscape, nice long beach, big resort lots of walking and lots of dining options

Friendly, fun for all beach vacation. plus spa was a bonus on a rainy day!

The resort was beautiful. This was our 2nd visit to Royal, and we had an excellent time. The staff was very friendly and helpful. All of the drivers, were always there with a smile. Fernanda at the beach bar is a pleasure. She is always smiling no matter how busy she gets... We did ask to move to a different room, with a better view and after 2 days we were moved to a garden view which was wonderful. Can't wait to go back in the fall....

From the moment you walk into the lobby the staff is there to cater to your every need. The service in every part of the resort was excellent - drink servers, food servers, chefs, room attendants, concierge staff, security, beach butlers, entertainment staff, etc. The food was outstanding, the drinks were good, and do not forget to visit the Coffee shop tucked away in the corner (even if you are not coffee drinkers, like us). The beach was outstanding - great sand, very little rocks and the water was warm. If you like to shop at all the famous 5th Ave is a very short (a block and a half) walk away. This is also a fun walk during the evenings when the night life heats up. We had a great vacation at the Royal Playa Del Carmen and would highly recommend it.

Check in & check out was quick. Food and service at the restaurants was excellent. We did not have to search for anyone to get service at the pool and beach for food or drinks. Always some one there to ask if we needed anything. Went with 3 other couples which made the trip great and fun. Nightly entertainment was good.

Nice hotel, comfortable for friends and families

Our experience was fabolous. Hotel is excellent, rooms are very comfortable. For families I recomend The Family Concierge . Staff is very kind. The restaurants are superb !. The best all inclusive resort in my life.