Spa Hotels in Riviera Maya

This was our first time at an all inclusive resort and we had a fabulous time. It really was all inclusive, we did not take our wallets out or spend any money the whole time we were there.

The hotel and staff were wonderful. Traveling with teens can be tricky at best. My two had a great time. Lots of things for them to do that were not for little people but growing adults. No fights on the trip... we will go back.

This was an excellent resort. Away from the hustle and bustle of Cancun. Our first day was quiet and relaxing by the pool. Then 2 large groups arrived. They brought their own loud music and were very rowdy. However, that's not the hotel's fault. We just moved to the beach and were very happy there. We didn't take advantage of the water taxi to the shopping village or the nightly sunset cruise (both free). The food was amazing. The service was unbelievable. Everyone wanted to be tipped, but no one was pushy about it. I can't wait to go back. The rooms are simply stunning.

Had a really great experience. First time going to this resort, everyone is so friendly and well trained to serve and do their best.

Friendly, fun for all beach vacation. plus spa was a bonus on a rainy day!

First trip to Mexico. Coming from airport a bit disconcerting as I was unaware of all the police checks with police carrying machine guns. Security is of high importance to this area and to the hotels. i stayed at the Royal Suites Palladium which exceeded my expectations. The hotel is designed for you to have either a relaxing vacation or one full of activities. For those adults who want the quiet relaxing time then that can be achieved in the adults only areas, the spa, the adults beach and many more areas. If you are looking for an active vacation then the many sporting facilities and planned activities are for you. Plenty of people to help you plan tours and hire cars if you require them. Most Staff have good understanding of english. Just to let you know prices for tours, gifts and extra activities in spa etc., at this hotel are quoted in US currency so exchange rates do make a difference to prices. Make restaurant reservations for night time as soon as you can to avoid lineups. There are a variety of restaurants from Asian to Mexican that can be accessed instead of buffet at night. The Palladium is a environmentally friendly hotel group and do their best to encourage guests to assist with this. Great time to be had here!

My eldest daughter and I had a great vacation. We were fortunate to be upgraded and stayed first night at Grand Porto next door. Would definitely bring my granddaughters there. Our Royal Master suite at Royal was stunning. Only complaint would be that there is no water view due to construction. Had best meal at Asiana and best massage at spa. Beach service needs more help. Too much for one person to do which caused delays and melted drinks. Overall best location, friendliest staff and way too short VACATION. Do not hesitate to go there.

Good food, very nice hotel, very close to the beach and such a nice beach!!

We are a family of five, kids are 13,15 and 18. We had a great time. Hotel has an awesome staff who are very friendly. Hotel is kept very clean and has great facilites, like the trapeze. We are a family of picky eaters, but we all loved the food. Lots of choices and all very good. The beach is beautiful and the water super clean. We would go back again and recommend it to our friends and family. Loved the location in Playacar. Mexican market located right across the street.

Objective of trip was kid focused family fun. This resort provided that - does an excellent job catering to young children as well as their families.