Spa Hotels in Riviera Maya

This was our first time at an all inclusive resort and we had a fabulous time. It really was all inclusive, we did not take our wallets out or spend any money the whole time we were there.

The hotel and staff were wonderful. Traveling with teens can be tricky at best. My two had a great time. Lots of things for them to do that were not for little people but growing adults. No fights on the trip... we will go back.

This was an excellent resort. Away from the hustle and bustle of Cancun. Our first day was quiet and relaxing by the pool. Then 2 large groups arrived. They brought their own loud music and were very rowdy. However, that's not the hotel's fault. We just moved to the beach and were very happy there. We didn't take advantage of the water taxi to the shopping village or the nightly sunset cruise (both free). The food was amazing. The service was unbelievable. Everyone wanted to be tipped, but no one was pushy about it. I can't wait to go back. The rooms are simply stunning.

Had a really great experience. First time going to this resort, everyone is so friendly and well trained to serve and do their best.

Friendly, fun for all beach vacation. plus spa was a bonus on a rainy day!

First trip to Mexico. Coming from airport a bit disconcerting as I was unaware of all the police checks with police carrying machine guns. Security is of high importance to this area and to the hotels. i stayed at the Royal Suites Palladium which exceeded my expectations. The hotel is designed for you to have either a relaxing vacation or one full of activities. For those adults who want the quiet relaxing time then that can be achieved in the adults only areas, the spa, the adults beach and many more areas. If you are looking for an active vacation then the many sporting facilities and planned activities are for you. Plenty of people to help you plan tours and hire cars if you require them. Most Staff have good understanding of english. Just to let you know prices for tours, gifts and extra activities in spa etc., at this hotel are quoted in US currency so exchange rates do make a difference to prices. Make restaurant reservations for night time as soon as you can to avoid lineups. There are a variety of restaurants from Asian to Mexican that can be accessed instead of buffet at night. The Palladium is a environmentally friendly hotel group and do their best to encourage guests to assist with this. Great time to be had here!

Food: Excellent Beds: Excellent Staff: Excellent Resturants: Excellent Trude by the pool was awesome! 5 stars across the board worth every penny!

Good food, very nice hotel, very close to the beach and such a nice beach!!

We are a family of five, kids are 13,15 and 18. We had a great time. Hotel has an awesome staff who are very friendly. Hotel is kept very clean and has great facilites, like the trapeze. We are a family of picky eaters, but we all loved the food. Lots of choices and all very good. The beach is beautiful and the water super clean. We would go back again and recommend it to our friends and family. Loved the location in Playacar. Mexican market located right across the street.

Objective of trip was kid focused family fun. This resort provided that - does an excellent job catering to young children as well as their families.

I recommend this place to ppl who want to relax and not deal with the party crowd. Close to the beach and always friendly service. Great trip all around. About a 45 min trip from the airport so plan your flights around that.

First I chose this hotel because the beach was just steps from the beach. No long walk through a large resort. This resort was not boutique but rather medium in scale. Everything was very accessible. The restaurants were all excellent.

Loved this resort caters to kids great food great staff

THE FOOD and DRINKS: We are normally not the "all inclusive" types since we are very particular about the quality and variety of our food. (We live in San Francisco and are, what some would call, "foodies." ) However, since we were going with another couple and found an all-inclusive deal that was very affordable, we tried it out. We figured that the all-inclusive was worth it, even if we just had free drinks at the pool each day! We were very surprised to discover that the food was quite good. For all meals, you order off menus. There is not a buffet - they prepare everything to order. We typically ordered espresso drinks and breakfast at the garden restaurant, had lunch delivered to us poolside, and ate 3 courses for dinner in the upper dining room. Nearly all of the items that we ordered were excellent. Drinks were also included and were excellent. Nice Cuban rums, some top shelf spirits, and several Mexican beers on tap. Marco, the bartender at the pool, was extremely helpful and creative. The service here is really quite exceptional - they definitely aim to please and are very well trained. THE PROPERTY: The property is also immaculate, located directly on the sea. There are linen beds right next to the sea, where you watch and listen to the waves crashing against the rocks as you take your afternoon nap. The infinity pool is huge, has plenty of high quality furniture, includes a swim-up bar, and also has very efficient cocktail and food service .

This was our second trip to a Secret's resort. The first time was to Maroma. This time we went in with high hopes and were not disappointed. The pool was larger and had fantastic veiws of the ocean. The staff was excitable, friendly, and amusing. The bartenders were quick and cheerful. The food was amazing as well. Even the room service (which we opted for one night) was great. Definitely going back.

I have been to a hand full of all-inclusive resorts and this one had the best service by far. There was always somebody asking you if you wanted a drink.

I wouldn't change a thing. Our hotel room complete with a private pool and 24/7 room service made our honeymoon amazing and everything we were look for at a great price.

We had a very enjoyable vacation at The Royal Haciendas. Nothing to complain about at this resort. Excellent location, accommodations, food and hospitality :) We would recommend this place to young and old; everyone seemed to be having a great time!

The hotel was beautiful, the beaches were stunning and all of the staff was attentive and helpful. It was a fantastic experience from start to finish. Couldn't have asked for anything more!

We come to Cancun/Riviera Maya/Playa region often and this is an excellent hotel. Not much in term of négatives. The only things that can slightly improve is: -wifi is a little weak -No mosquito screens on room Windows -public washrooms are far from dirty but they can be a little cleaner for this type of hotel. Do not hesitate.