Spa Hotels & Resorts in Riviera Maya

This a a great hotel if you are trying to actually have real rest and relaxation. Not an all inclusive mega resort. Private pool with the villa was a great way to spend alone time with the spouse. Great food and great service. I like this hotel better than the rosewood mayakoba.

Very cool resort. I was not sure what to expect but very happy we went. Very low key atmosphere and very friendly crowd - some experienced and some not. No pressure "to perform" at all. Very fun filled days and nights. Certainly not what we expected but better.

True 5 Star experience! The room was exceptional. The friendliness and the professionalism of the staff was above and beyond any other resort, hotel or cruise we have been to. The quality of the food is really good! especially the breakfast! Some of specialty restaurants were not up to par with everything else. However Surf and Turf and the Italian restaurant were actually really great! We had a great time and were sad to leave.

I have traveled all over the world and have never have experienced some wonderful care & service. I felt like I was home. The staff were so caring and friendly. The hotel was amazingly gorgeous. They have kept the mexican tradition alive in this hotel. They have a lady that comes on a daily basis and makes tortillas for the guests. The food was five star. I can go on and on. Amazing!

Whether swimming in the turquoise blue sea or enjoying the calming water of your private pool, no detail is overlooked. From the friendly staff, to the delicious food... From the hanging lanterns to the smell of copal wafting through the air, BeTulum over delivers in every way. They were successful at curating the ultimate beach get-away. We loved every minute of it and plan to go back.

Couldn't have been better........ Highly recommend.........

We had agreat time there. All the staff were very nice and friendly. We loved everything. Excellent Hotel!

I generally loath all inclusive resorts, but Grand Velas takes comfort to the next level! I'm a picky broad and was overjoyed with every aspect of our stay! We actually came to the resort two nights in a row to have dinner at some of their 9 fabulous restaurants and decided we wanted to move hotels. Seriously looking forward to returning! I promise you WONT REGRET coming here!

Absolutely worth the every penny! Loved it! Stayed 4/9/14 - 4/13/14, was not long enough. My husband and I are 38-45 yrs old and have been to many wonderful all-inclusive resorts in Mexico, Jamaica, and the Bahamas but the El Dorado Royale Casitas Suites was by far the best and we will certainly go back! We had the best food you could ever get at an All-Inclusive Resort. Every night we went to a different restaurant and received nothing but the best service and cuisine. We stayed in 2nd level due to it having an infinity pool....Yes, a pool of your own right outside your door! Not all of the buildings have infinity pools on the 2nd floor, the 2 furthest North buildings do. I'm not sure if I am supposed to say this or not, but we got lucky, for once really lucky! Reason is, we booked with Expedia on 2/17/14 and somehow we got the best section for what we found out was a crazy good price. I'm not sure if I'm able to say how much but the other guests in our section were all "members only" and they couldn't believe it was booked through Expedia. No one else in the resort was able to use our amenities like the swim up pool bar. butler service, and beach access so that made it less crowded and great service. Our room was by far the best I have ever stayed. Very spacious, great view, and very CLEAN! Did I tell you about the outdoor shower? I can go on and on, trust me, it's worth every penny!

We were greeted upon arrival and shown to the front desk. Check in was a breeze. we were then escorted to our room where our bags were already waiting. A room on the mangrove was beautiful and exceptionally clean. The pool bar was excellent and Jerinimo the bartender provided super service. We tried all the different dining areas and the food was exceptional for a mexico hotel. There were no downsides to any of our journeys. One of the best staff we have encountered in our travels !!!