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Overview of Cielo Maya Beach Tulum

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Guest reviews

4.5 / 5Wonderful
145 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationCenote Manatí1 min walk
AirportTulum, Quintana Roo (TUY)10 min drive
Popular LocationSoliman Bay18 min drive
Popular LocationCenotes Sac Actun27 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

    Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

    Room amenities

    • 538 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Junior Suite, 1 King Bed with Sofa bed, Garden Area

    Junior Suite, 1 King Bed with Sofa bed, Garden Area

    Room amenities

    • 538 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

    Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

    Room amenities

    • 538 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

    Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

    Room amenities

    • 645 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Tulum

Located in Tulum, Cielo Maya Beach Tulum is in the entertainment district and on a private beach. The area's natural beauty can be seen at Soliman Bay and Tulum National Park, while Xel-Há Park and Tulum Monkey Sanctuary are popular area attractions. LabnaHa Ecopark Adventures and Jungle Place are also worth visiting.

Popular Location

What's nearby

  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Dos Ojos Cenote - 18 min drive
  • Soliman Bay - 18 min drive
  • Cenotes Sac Actun - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive

Restaurants

  • Onsite dining venue – Fine-dining restaurant with a bar offering international cuisine. Serves breakfast, brunch, lunch, and dinner daily, happy hour available.

About this property

Cielo Maya Beach Tulum

Ocean-view hotel with a bar/lounge, near Soliman Bay
Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and a picnic area. All 18 rooms feature thoughtful touches like minibars (stocked with some free items) and espresso makers, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include sofa beds, room service, and premium bedding.
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. LED televisions come with premium satellite channels.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
Room service available

Things to do

Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Snorkeling
Spa services

Family friendly

Arcade/game room
Children's pool
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Sofa bed

Conveniences

Front-desk safe
No elevators

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
Spanish

Outdoors

Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sun loungers
Private beachfront location
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Handrails in stairways
In-room accessibility

More

Beach towels
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Ceiling fan
Free cribs/infant beds
Premium bedding
Sofa bed

Bathroom

Bathrobes
Free toiletries
Hair dryer

Entertainment

LED TV
Premium channels
Satellite channels

Food and drink

Espresso maker
Free bottled water
Free minibar (some items)

More

Iron/ironing board (on request)
Laptop-compatible safe
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:30 PM. <br />
  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Property is also known as

  • Cielo Maya Tulum
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Hotel
  • Cielo Maya
  • Cielo Maya Beach Tulum Hotel
  • Cielo Maya Beach Tulum Tulum
  • Cielo Maya Beach Tulum Hotel Tulum
All reviews

Frequently asked questions

Guest reviews

4.5

Wonderful

5 - Excellent
103
4 - Good
26
3 - Okay
8
2 - Mediocre
4
1 - Poor
4
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very nice place, 2nd time I've been there. Really nice, spacious rooms. Food at the restaurant is fantastic and reasonably priced. Its a bit far from town but you would pay much more money for the same quality of place right in town.

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    I Loves it id stay again place is really clean the food is the best 10/10 staff is friendly you wont regret it id say its one of the best locations around the area 🙂

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    We have stayed here many times. It’s an amazing hotel with an amazing staff. They are so friendly and help create such a relaxing environment from check in to check out. Can’t wait to go back again!

    Stayed 3 nights in Feb 2020