Ratings based on 127 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay

Posted Sep 12, 2014
The hotel is stunning and in a beautiful location. Staff were all very friendly. Breakfast was expensive so ate at weatherspoons in Peebles
3 out of 5
by A verified traveler from Bucks

Lovely setting but rooms in need of some attention

Posted Sep 8, 2014
Pros: Friendly staff, beautiful scenery around.
Cons: The rooms are in need of refurbishment.
Location: Peebles is a beautiful little town in a lovely setting. The whole area is perfect for walkers.
A beautiful location with fantastic views and a wonderful building to drive up to. The communual areas (bar and restaurant) are lovely, I think they have been refurbished recently. We only had light bar food but it was good. The staff were all very friendly and helpful. On the flip side, the rooms are very much in need of some attention particularly the bathroom walls in our room which were disgustingly dirty. This was the third room we tried, the previous two we were offered had various problems and this was the best of the bunch! Disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hidden gem

Posted Aug 29, 2014
The hotel is quietly hidden away from the main road and there is very little noise. For a three star hotel it was good. The decor is a bit dated but ok. The view from the garden is spectacular. The sauna and pool a great bonus. The rooms are spacious but again dated. The bathroom is large and good. Five minutes from the hotel is a great town, Peebles. This has a weatherspoons pub. Great scenic town with history. Staying in the border lands Stay in this hotel
5 out of 5
Recommended
for Everyone
by s from scotland

Nice hotel

Posted Jun 23, 2014
A nice clean hotel with friendly helpful staff. We used the spa facility which was very nice. Food in the resturant was lovely and service very good. Only comment in the negative would be that as it was a very old building the floor boards were very squeaky in all rooms. This was annoying when people walked around early morning.
4 out of 5
Recommended
for Business Travelers
by Gilz from Perth

Clean & Tidy

Posted Jun 17, 2014 on Hotels.com
Room was fine, bit of maze to find it! Food was not fantastic in the evening and expensive but the service was good all round
4 out of 5
Recommended
for Everyone
by JJ from London

Peaceful setting, interesting history

Posted May 30, 2014
Pros: Peaceful location
Location: Dawyck Botanical gardens are beautiful. Peebles has some lovely shops and restaurants, Great walking in and around the local area
Nice public areas - restaurant, lounge bar, recreation facilities
2 out of 5
Recommended
by A verified traveler

Mixed feelings about this hotel

Posted May 27, 2014 on Hotels.com
The hotel itself is lovely. Our room was a great size, clean and well decorated but the TV and coffee machine didn't work, which given it was a Superior Double you'd expect it to be fully functioning. The hotel feels desperately understaffed (we stayed on a Saturday) with only 1 person on the front desk at check in time so we had to queue. Staff also seemed to be fairly inexperienced - when reporting the problems with our room we didn't get an apology and were just told "That must be new, no-ones told me about that before." Staff would walk past you when waiting at the bar trying to order and ignore you. We were overcharged for our lunch, which was rectified when we informed them. The General Manager offered us a 4% refund on our room as a way of an apology for the lack of functioning, which to me was not acceptable! An apology would have helped... The hotel has great potential to be more than 3 star but small things let them down. Staff need to be better trained as just now their service is below 3 star.
5 out of 5
Recommended
for Everyone
by Dave from Newcastle Upon Tyne

Much Improved

Posted May 14, 2014
Pros: Excellent location.
Greatly improved from previous visits.Rooms and Hotel have been redecorated and updated, bar menu is much improved.Staff are very helpful and informative.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Sandra from Cleveland

Posted May 6, 2014 on Hotels.com
Considering it was a dog friendly hotel you were not allowed to take your dog in the bar, therefore we had to spend time away from hotel and go to a nearby pub to relax.
3 out of 5
by A verified traveler

Overnight stay but no real sleep

Posted May 5, 2014
Our room was near the kitchens on the first floor up. I've never been in a building that creaked so badly that it prevented me sleeping all night.