Ratings based on 1,623 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom MA


Posted May 3, 2015
There seems to be some remodeling going on, which is a good thing. It was easy to access but a distance from the main points of interest.
2 out of 5
by A verified travelerfrom orlando

Just an overnight

Posted Apr 28, 2015
Hotel needs room renovations.. Dated and damp. Just ok for an overnight stop.
3 out of 5
for Business Travelers
by A verified traveler

Short stay on for a busy week

Posted Apr 20, 2015
+ Clean rooms. Nice pool. Friendly staff. - A bit too close to the motorway.
4 out of 5
for Everyone
by A verified travelerfrom San Diego, CA

Clean & comfortable

Posted Apr 19, 2015
Husband & I had a good experience here; stayed 1 night while passing through on our way south. Very comfortable king bed, clean & unexpectedly spacious room. Staff was friendly & knowledgeable. I'm not a big breakfast person but looked to be standard continental hotel fare. A/C was a bit noisy. Would recommend to a friend.
2 out of 5
by A verified travelerfrom Chattanooga, TN

easy to find off interstate

Posted Apr 17, 2015
Pros: Roof didn't leak
Cons: Most everything, the included breakfast was not good either.
Location: St Augustine - anything and everything, great place to vacation or for a day visit
Old facility, need of repairs, old worn out furnishing, not clean - check under the bed!
4 out of 5
for Everyone
by A verified traveler

Although a little dated

Posted Apr 15, 2015
Pros: Convenient for my trip. Nice staff and a good breakfast facility
Cons: Needs modernising
Location: C
The room was clean and well serviced. Unusual for a two star the pool and other facilities made it a good base.
3 out of 5
for Everyone
by A verified travelerfrom London UK

Location, location, location!

Posted Apr 14, 2015
Pros: Location - otherwise overall it was adequate. Some took advantage of the pool which seemed very pleasant.
Cons: Breakfast was adequate (probably good compared to normal American motel standards) but I would have preferred a wider range of bread, fruit, meat, etc
Location: St Augustine has a few interesting things to do/see and a bit of history, but only enough to keep you occupied for a couple of days.
Around 25 Brits based ourselves there for a week of target shooting (practice and competition) at the nearby Ancient City Shooting complex. The motel was perfectly located for the range and had a number of eateries very close by.
2 out of 5
by A verified travelerfrom Chester, N.Y

The worse I have ever been in!

Posted Apr 5, 2015
Pros: Nothing, I was looking for a location that was close to where I was doing business at. When I enter the request on your website.
Cons: Your website search criteria should do a better job matching the customer's request. There is no improvement for that dump.
Location: The location sucks. I was 32 miles from where I wanted to be. There was just junk fast food around it and a noisy highway.
This location is on the same category as a road low quality Motel. The room had a musty smell. I don't know if the mattress was the stinky one or if it was the nasty carpet. The sheets has old stains on it, even though, they looked and smelled clean it was not pleasant. The so call continental breakfast was the same sausage and watery eggs every day. One day of bacon would have been nice. Lastly, the toilet was working in slow motion and clogged up all the times. The excuse given was the pressure of the water when a lot of people are using the facilities. After all for an over night stay is okay, I suggest a change a of category to "MOTEL" not "HOTEL" that way people expectations will conform with the quality. I stayed too long through that torture.
2 out of 5
by A verified travelerfrom New York


Posted Apr 5, 2015
The place is isolated, dirty, ran down. Had bad experience on another Best Western location, thought I give it a try but this location was even worst than the first one. So filthy. Found spiders in the room and the last day we stayed we found roaches in the room. the staff is very nice and helpful but they need to work on cleanliness. I felt so grossed out I could not sleep. So disappointed. Not this location, but a Best Western was recommended by a coworker and I went to one in Dayton Ohio and that one was really nice and clean. What happened with this Best Western?????
3 out of 5
by A verified traveler

Party hotel, not family hotel

Posted Mar 28, 2015
More of a party loud atmosphere, not the family hotel we were looking for.