Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
74% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Apr 6, 2015
T.V. did not work. No wifi. Coffee mugs were cracked and broken. Bed was squeezed into an awkward space....room was bizarre. Air conditioner ran all night and kept us awake even though we had the thermostat set at a higher temperature.
1 out of 5
by A verified travelerfrom Mpls, Mn

The pictures are not accurate

Posted Mar 18, 2015
Pros: Nothing
Cons: Everything
Location: I was afraid to venture outside...I should have called a taxi and left but I had prepaid by room on the Internet
Not in good or acceptable condition...unsafe feeling neighborhood..
3 out of 5
by A verified traveler

Sunset gardens review

Posted Mar 3, 2015
Pros: The view was nice, it was nice that it has a full kitchen , just would have been nice to know ahead of time.
Cons: Hot water and new shower heads anything to improve water pressure for the showers. At least a snack machine,
Location: Up on the hill makes for a good view but if you don't have a car taxi fare will be a added expese
The hotel was ok, staff was very accomadating , rooms were clean, just don't plan on taking a hot shower, the hot water was nowhere to be found and the water pressure in the shower was a trickle. There is also nothing on site as far as places to eat or even anything to buy for even a snack. So if you want anything to eat at the room make sure you bring it with you You definitely would want to have a car nothing is within walking distance.
3 out of 5
by A verified traveler

No where to eat

Posted Mar 1, 2015
Taxis are expensive in St Thomas. With the cost of taxis to dinner and breakfast added your better off staying closer to town. Taxis will cost you $5 per person each way. So for two people that's $20 for dinner and again for breakfast. The hotel itself is typical island. Funky design. Don't expect everything to work.
4 out of 5
for Couples
by A verified travelerfrom Erie PA

Least expensive happy-tourist stay in St Thomas

Posted Feb 23, 2015
Pros: Great view over St Thomas and ocean. Too-small but very clean pool.
Cons: No significant complaints at all, place is old but cheerfully, cleanly painted.
Location: Rent a car for this place or pay taxis. Everything is $20 away by cab. LOTS of shopping down the hill. Must be 3 dozen jewelers. Eat at Tickles.
Cheerful and helpful manager with pleasing personality runs the place. Cabs are expensive in St T and we got rides from her staff person, paying him maybe half the meter rate. Room had cool shaded small balcony. Two rooms each unit. Bedroom air conditioned. Leave doors open: fresh breezes always. We were happy, stayed twice.
1 out of 5
for Couples
by A verified traveler

Don't Stay Here

Posted Feb 22, 2015 on Hotels.com
Kitchenette. Little outdated but not at issue. Curtains that completely covered the windows would have been nice. 2nd day the septic failed. Couldn't sit on balcony because of the smell. The fix was a pump that ran 24-7 so you got to hear sewage swirling around while on the balcony. Screen doors do not fit right and screens torn allowed bugs in at night. Stayed 7 days and only had room/towel service 3 times. Asked 3 times for new towels did not get them. Be careful on the furniture at the pool it is worn out and you might fall over. The residential house below has a women that screams at her kids day and night. This was overpriced for the condition. Would not recommend this to anyone!
4 out of 5
for Couples
by Dalefrom Edmonton

Good for the cost

Posted Feb 18, 2015 on Hotels.com
Great location for watching the activity in the harbour or viewing sunsets. Not very practacle for getting anywhere though unless you rent a car. There are no grocery or restrants nearby or sidewalks to walk on. Taxi fares are $7 per person to get to town. What we really liked was the view from the balcony, the fridge for keeping the bear cold and the BBQ in the pool area. What we didn't like was the doors weren't sealed allowing mosquitos in and there were some ants in the kitchen-typical of most low cost accommodations in St Thomas.
2 out of 5
for Personal Event
by Kerryfrom NJ

Got the job done

Posted Feb 10, 2015 on Hotels.com
It was just for one night, and it got the job done. It had a lovely balcony overlooking the harbor, but the neighborhood is very far removed from anything you would want to be near, and it's at the top of a very long steep hill so walking to town is not a realistic option.
2 out of 5
by A verified travelerfrom Idaho

Excellent view

Posted Feb 7, 2015
Pros: Friendly staff and view. In a residential area and the local chickens and roosters would awaken you at 530am.
Cons: I already said it all.
Location: Near airport and harbors. Not walking distance to much of anything. Need a car or rely on taxis.
No hot water in morning or evening. Only at around 4pm. No water pressure. No WiFi in rooms. Had to go to pool area and tap off of office system. Staff was very nice and tried to work with what they had. Facility is very old and needs updating. But the price was right and the rooms were clean and the view of the harbor and cruise ships was wonderful
1 out of 5
by A verified travelerfrom Boston

Awful dirty hotel with the rudest staff.

Posted Feb 3, 2015
This place is aweful, stay somewhere anywhere but here. Dirty old rooms, a lot of broken things and absolutely unprofessional rude staff that isn't just accommodating but offensive.