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The Westin Oaks Houston at the Galleria

4.0 star property
Eco-certified Houston hotel connected to a shopping center, a quick walk to Gerald D. Hines Waterwall Park

Choose dates to view prices

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Point of interest
Reception
55-inch flat-screen TV with cable channels, Smart TV, pay movies

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Sofa bed - double
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Down duvet
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Sofa bed - double
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Pillowtop bed
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Located in The Galleria neighborhood, The Westin Oaks Houston at the Galleria is connected to a shopping center. River Oaks District and Highland Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gerald D. Hines Waterwall Park and Memorial Park. Looking to enjoy an event or a game while in town? See what's going on at Daikin Park. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with horse riding and hiking/biking trails.
Visit our Houston travel guideOpens in a new window
Map
5011 Westheimer Road, Houston, TX, 77056

What's nearby

  • The Galleria - 1 min walk - 0.0 miles
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.4 miles
  • River Oaks District - 10 min walk - 0.6 miles
  • Memorial Park - 2 min drive - 1.7 miles
  • Highland Village - 2 min drive - 1.4 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 28 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬2 min walk
  • ‪Daily Grill - ‬10 min walk
  • ‪Charley's Philly Steaks - ‬6 min walk
  • ‪Grand Lux Cafe - ‬4 min walk

About this property

The Westin Oaks Houston at the Galleria

Upscale eco-certified hotel near River Oaks District
Located close to Gerald D. Hines Waterwall Park and Highland Village, The Westin Oaks Houston at the Galleria provides a shopping mall on site, a garden, and dry cleaning/laundry services. The on-site restaurant, Street Level Lobby Bar, features happy hour. Stay connected with free WiFi in public areas, with speed of 50+ Mbps, and guests can find other amenities such as car rentals on site and a bar.
You'll also find perks like:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a porter/bellhop, and wedding services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 406 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

Frequently asked questions

Does The Westin Oaks Houston at the Galleria have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10 PM.

How much does it cost to stay at The Westin Oaks Houston at the Galleria?

As of Aug 12, 2025, prices found for a 1-night stay for 2 adults at The Westin Oaks Houston at the Galleria on Aug 22, 2025 start from $188.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Oaks Houston at the Galleria pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Westin Oaks Houston at the Galleria?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Westin Oaks Houston at the Galleria?

Check-in start time: 3 PM; Check-in end time: 2:30 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Oaks Houston at the Galleria?

Check-out is at noon.

Where is The Westin Oaks Houston at the Galleria located?

Located in The Galleria, this eco-certified hotel is within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District. Highland Village and Uptown Park are also within 2 mi (3 km).

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The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quality stay!
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great stay for our girls weekend
Stayed 1 night in Jun 2025

10/10 Excellent

Camden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully kept rooms; spacious, comfortable and welcoming .
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Fun area, big pool
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice, quiet, and in a good area. Would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Tamika

Liked: Staff & service, amenities, property conditions & facilities
The area is convenient. Didn’t drive and used ride share. Hotel very centralized. Love the access to the mall. Security between floors is great. Hotel smelled wonderful. Room was great.
Stayed 2 nights in Aug 2025

8/10 Good

Misha

Good location
Stayed 1 night in May 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities
Very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities
Connected to the mall! Made shopping super easy and convenient!
Stayed 1 night in Jun 2025

8/10 Good

Kasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it all
Stayed 2 nights in Jun 2025

10/10 Excellent

Shehadeh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Close to the Galleria
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, clean, staff is friendly and love the Galleria
Stayed 4 nights in Apr 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelled for family health appointments and it hit on all level great place highly recommended
Stayed 1 night in Apr 2025

8/10 Good

scottow

Liked: Cleanliness
Disliked: Staff & service
free parking inadequate and poorly identified
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room.
Stayed 1 night in Mar 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in May 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Tisha

Liked: Cleanliness, amenities, property conditions & facilities
We loved the property. Everyone is friendly and helpful. Everything looks and feels upscale. We loved being connected to the mall. Traffic is bad, which is to be expected in downtown Houston. We left our car parked and took a lyft around town.
Stayed 2 nights in Jun 2025

6/10 Okay

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We struggled to find parking next to the hotel since it shared parking with the mall. Staff was also unhelpful when we asked for towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025