Hyatt Regency Houston West

Photo gallery for Hyatt Regency Houston West

Featured Image
Outdoor pool
Outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hyatt Regency Houston West

Hyatt Regency Houston West

3.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
13210 Katy Fwy, Houston, TX, 77079

Explore the area

  • Popular LocationTopGolf Houston3 min drive
  • Popular LocationCityCentre5 min drive
  • Popular LocationBear Creek Pioneers Park6 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)33 min drive

Choose dates to view prices

About this area

Houston

Hyatt Regency Houston West is located in Memorial, a neighborhood in Houston, and is in the business district and near theme parks. Memorial City Mall and Katy Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or Toyota Center. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain biking, hiking/biking trails, and rock climbing nearby.

What's nearby

  • TopGolf Houston - 3 min drive
  • CityCentre - 5 min drive
  • Town and Country Village - 5 min drive
  • Bear Creek Pioneers Park - 6 min drive
  • Royal Oaks Village - 8 min drive

Getting around

  • Houston Station - 18 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • Cafe on the Lake — 1 min walk
  • Black Gold Bar — 1 min walk
  • Becks Prime — 17 min walk
  • Cafe Benedicte — 19 min walk
  • Rattan Pan-Asian Bistro & Wine Bar — 3 min drive

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a conference center are onsite. All 400 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Valet parking on site (USD 21 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 24

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Up to 25 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 45 per person (approximately)
  • Valet parking fee: USD 21 per day
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Houston Omni Westside
Omni Hotel Houston Westside
Omni Hotel Westside
Omni Hotel Westside Houston
Omni Houston Hotel Westside
Omni Houston Westside
Omni Houston Westside Hotel
Omni Westside
Omni Westside Houston
Westside Omni Hotel Houston
Houston Omni
Omni Houston Hotel Westside
Hyatt Regency Houston Westside
Hyatt Regency Houston West Hotel
Hyatt Regency Houston West Houston
Hyatt Regency Houston West Hotel Houston

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 546 out of 1100 reviews
5 - Excellent 50%
Rating 4 - Good. 259 out of 1100 reviews
4 - Good 24%
Rating 3 - Okay. 141 out of 1100 reviews
3 - Okay 13%
Rating 2 - Poor. 79 out of 1100 reviews
2 - Poor 7%
Rating 1 - Terrible. 75 out of 1100 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The manager of the Black and Gold bar was extremely rude. He ignored the customers and continually gossiped with the bartender. Additionally he got my brothers drink order wrong and told the bartender that my brother was racist which was the reason the order was wrong. It is a nice bar but needs a new manager.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that was managing the front desk during the graveyard shift from Friday to Saturday gave me exceptional service, her act of kindness was incredible and would solely come back over and over again because of her. If I had her name I would have sent her a bouquet of flowers. Please tell her her kindness did not go unnoticed.
Stayed 2 nights in Oct 2021

1/5 Terrible

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
My truck got broken into and damaged. It was parked at the Valet Parking area and videos have not been retrieved to see the perpetrators that might even been guest at the place also
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service. For business purposes and for vacation is a great option
Stayed 4 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service on the valet and the dinner room I did not like the idea of no cleaning service until the third night
Stayed 3 nights in Oct 2021