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The Westin Houston Downtown

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Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
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Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin Houston Downtown

The Westin Houston Downtown

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationGeorge R. Brown Convention Center7 min walk
  • Popular LocationToyota Center11 min walk
  • Popular LocationDowntown Aquarium16 min walk
  • AirportHouston, TX (IAH-George Bush Intercontinental)22 min drive

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About this area

Houston

Located in Houston, The Westin Houston Downtown is in the city center and near a metro station. Toyota Center and House of Blues Houston are cultural highlights, and some of the area's popular attractions include Downtown Aquarium and Houston Natural Science Museum. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or NRG Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map
Popular Location

What's nearby

  • Discovery Green - 6 min walk
  • Minute Maid Park - 6 min walk
  • George R. Brown Convention Center - 7 min walk
  • Toyota Center - 11 min walk
  • Downtown Aquarium - 16 min walk

Getting around

  • Convention District Station - 4 min walk
  • Houston Station - 8 min drive
  • George Bush Intercontinental Airport (IAH) - 22 min drive

Restaurants

  • Ballpark Cafe — 1 min walk
  • Vic and Anthonys — 1 min walk
  • Xochi — 4 min walk
  • Jackson Street Bbq — 6 min walk
  • MKT BAR — 7 min walk

About this property

The Westin Houston Downtown

Romantic Houston hotel in Downtown Houston, walk to Discovery Green
2 restaurants, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 200 rooms offer comforts like pillowtop beds and premium bedding, plus 24-hour room service and flat-screen TVs with cable channels. Other amenities available to guests include WiFi, separate bathtubs and showers, and coffee makers.
The Westin Houston Downtown offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 40.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1449 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Secured valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Houston Downtown Westin
Westin Hotel Houston Downtown
Westin Houston Downtown
Westin Houston Downtown Hotel
At The Ballpark Houston
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
The Westin Houston Houston
The Westin Houston Downtown Hotel
The Westin Houston Downtown Houston
The Westin Houston Downtown Hotel Houston

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 684 out of 944 reviews
5 - Excellent 72%
Rating 4 - Good. 159 out of 944 reviews
4 - Good 17%
Rating 3 - Okay. 55 out of 944 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 944 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 944 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful facility
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the setup of the room and how comfortable it was. We had a small suite which I would recommend.
Stayed 2 nights in May 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that just about everything was walking distance no need for driving.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2021

1/5 Terrible

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Location is great but had a terrible experience with the check in. Took over 30 minutes to check in. Then we found a bug under our bed and had to calm down my already frustrated kids. Very disappointed in our experience.
Stayed 1 night in May 2021