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The Westin Houston Downtown

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View from room
Premium bedding, pillowtop beds, in-room safe, desk
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Westin Houston Downtown

The Westin Houston Downtown

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Gym
  • Breakfast available
Map
1520 Texas Avenue, Houston, TX, 77002

Explore the area

  • Popular LocationGeorge R. Brown Convention Center9 min walk
  • Popular LocationToyota Center14 min walk
  • Popular LocationDowntown Aquarium16 min walk
  • AirportHouston, TX (IAH-George Bush Intercontinental)28 min drive

Choose dates to view prices

View all photos for Suite, 1 Bedroom, Non Smoking, Corner

Suite, 1 Bedroom, Non Smoking, Corner

  • 480 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 504 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

  • 455 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

  • 429 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

  • 351 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

About this area

Houston

The Westin Houston Downtown is located in Downtown Houston, a neighborhood in Houston, and is near a metro station. Toyota Center and House of Blues Houston are cultural highlights, and some of the area's popular attractions include Downtown Aquarium and Children's Museum of Houston. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or NRG Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Map

What's nearby

  • Minute Maid Park - 1 min walk
  • Discovery Green - 6 min walk
  • George R. Brown Convention Center - 9 min walk
  • Toyota Center - 14 min walk
  • Downtown Aquarium - 16 min walk

Getting around

  • Convention District Station - 4 min walk
  • Houston Station - 8 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • Jackson Street Bbq - 6 min walk
  • MKT BAR - 7 min walk
  • The Grove - 7 min walk
  • Molly's Irish Pub - 8 min walk
  • Conservatory - 8 min walk

About this property

The Westin Houston Downtown

4-star Houston aparthotel in Downtown Houston, walk to Minute Maid Park
This smoke-free aparthotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Each apartment offers comforts like a pillowtop bed and premium bedding, plus 24-hour room service and a Smart TV with cable channels. Added amenities include WiFi, a flat-screen TV, and a separate tub and shower.
The Westin Houston Downtown offers 200 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Houston aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 46.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Restaurants on site

  • Ballpark Cafe
  • Vic and Anthonys
  • Bean and Bread

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12.00-26.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Separate bathtub and shower
  • Bathrobes
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • 42-inch Smart TV with cable/satellite service
  • Pay movies
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Desk
  • Conference space (1449 square feet)

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 150 per accommodation per stay
  • 1 per room (up to 40 lbs)
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (lobby)
  • Vending machine

Location highlights

  • Near a metro station
  • In the city center
  • In the historical district
  • Near a zoo

Things to do

  • 24-hour fitness center
  • Fitness facilities nearby
  • Hiking/biking trails nearby

General

  • 200 rooms
  • 12 floors
  • Connecting/adjoining rooms avaliable

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 40 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 26.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Secured valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Houston Downtown Westin
Westin Hotel Houston Downtown
Westin Houston Downtown
Westin Houston Downtown Hotel
At The Ballpark Houston
Inn At The Ballpark Hotel Houston
Hotel At The Ballpark
The Westin Houston Houston
The Westin Houston Downtown Houston
The Westin Houston Downtown Aparthotel
The Westin Houston Downtown Aparthotel Houston

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 749 out of 999 reviews
5 - Excellent 75%
Rating 4 - Good. 148 out of 999 reviews
4 - Good 15%
Rating 3 - Okay. 50 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 26 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 999 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property was in great condition and the staff very attentive. The location is perfect and conveniently located to all of the main attractions in Houston.
Stayed 3 nights in Jun 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel service I've ever experienced from the moment i opened my car door.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very friendly! The food from the bar was fabulous! Even met the Manager of the hotel and he was a gem! I will definitely go back to this hotel.
Stayed 1 night in May 2022

1/5 Terrible

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Our room was right above the bar and was incredibly noisy until after 1am. Toilet tank had a leak so water would run every few minutes. The weirdest part was every time the air conditioner would kick on in the room, the closet light (with gaps in the doors of course, so it would light up half the room) would turn on by itself. It was definitely creepy. Made me feel like the room was going to burst into flames from an electrical fire or something! Haha! So needless to say, not much sleep happened. Told the lady at the desk about it in the AM. She just laughed and said “oh that’s really crazy…” and that was that. Oh. And beware. If you’re driving into town they will charge you $50/night for parking. Pretty unbelievable.
Stayed 2 nights in Mar 2022

2/5 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2022