The Whitehall Houston is located in Downtown Houston, a neighborhood in Houston, and is near a metro station. River Oaks Country Club and Memorial Park Municipal Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shops at Houston Center and Bayou Place. Looking to enjoy an event or a game? See what's going on at Toyota Center or Minute Maid Park.
George Bush Intercontinental Airport (IAH) - 24 min drive
Restaurants
District 7 grill - 4 min walk
Gyu-Kaku Japanese BBQ - 5 min walk
Burger Theory - 5 min walk
Buffalo Wild Wings - 6 min walk
Gotham Pizza - 7 min walk
About this property
The Whitehall Houston
4-star hotel in Downtown Houston, rejuvenated in 2016
Near Toyota Center and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
An outdoor pool with sun loungers and pool umbrellas
A free area shuttle, valet parking (surcharge), and limo/town car service
An area shuttle, express check-out, and a banquet hall
Concierge services, free newspapers, and a gift shop
Guest reviews speak well of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean, comfortable rooms at the property.
Other amenities include:
Free infant beds and free extra beds
Free toiletries and hair dryers
TVs with premium channels
Daily housekeeping, desks, and desk chairs
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Valet parking on site (USD 40 per night; includes in/out privileges)
Free area shuttle up to 1.0 mi
Limo/town car service
Food and drink
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Part & Parcel
Buffalo Bayou Coffee
Things to do
24-hour fitness center
Outdoor pool
Shopping
Family friendly
Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Conveniences
ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Business services
24-hour business center
Computer station
Conference center
Meeting rooms
Outdoors
Pool sun loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Valet parking fee: USD 40 per night (in/out privileges)
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston
Frequently asked questions
Does The Whitehall Houston have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Whitehall Houston?
As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Feb 26, 2023 start from $162.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Whitehall Houston pet-friendly?
Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Whitehall Houston?
Valet parking is available for USD 40 per night.
What time is check-in at The Whitehall Houston?
Check-in is from 3 PM - midnight.
What time is check-out at The Whitehall Houston?
Check-out is at noon.
Where is The Whitehall Houston located?
Located in Downtown Houston, this hotel is within a 15-minute walk of Sam Houston Park and Toyota Center. Downtown Aquarium and George R. Brown Convention Center are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.
Can I cancel my reservation for free at The Whitehall Houston and receive a full refund?
Yes, The Whitehall Houston offers free cancellation on select room rates, because flexibility matters! Please refer to The Whitehall Houston cancellation policy on our site for more details about any exclusions or requirements.
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Front desk staff was amazing i don't know his name but he checked me in really fast and he was also friendly and helpful i loved the hotel. The bartender was really cool and my food in the restaurant was so good and service was fast. Loved everything ❤
Although the front desk personnel who checked me in (I believe Natalie) was very pleasant and welcoming I expected more from this hotel being a 4 star. I normally stay at the chain hotels which are about 3 stars but decided on this place since it was a weekend birthday celebration and wanted to treat myself to something nicer and different. I was told I had a executive suite but it was far from executive and looked very basic to me. The furniture in room was old and had scratches all over. Shower was very small. Noticed a stain on sheet after I already payed in bed. Again being a 4 star up against the chain hotels I would choose a chain hotel before this next time
The surrounding area is not convenient. No restaurants or places to visit. Otherwise the property is clean and staff are nice.
thi kim
Stayed 1 night in Jan 2023
4/10 Poor
Tamara
Traveled with family
Jan 3, 2023
Liked: Amenities
Disliked: Staff & service
I’ve already shared with the hotel but was given the worst room and the ladies checking us in was very judgmental and seemed to of given us the room based on how they felt about us