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The Whitehall Houston

4.0 star property
Upscale hotel near Toyota Center
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The Whitehall Houston

City view from property
Cocktail bar
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Lobby sitting area
Interior

Reviews

8.2

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Housekeeping
    HousekeepingHousekeeping
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 14 min walk
  • House of Blues Houston - 15 min walk
  • Downtown Aquarium - 18 min walk
  • Minute Maid Park - 3 min drive
  • George R. Brown Convention Center - 4 min drive

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Bonchon Midtown Houston - ‬8 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and a free area shuttle
  • Valet parking (surcharge), express check-out, and express check-in
  • A 24-hour front desk, concierge services, and meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Area shuttle
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Whitehall Houston?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Aug 7, 2024 start from $170.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Minute Maid Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

The Whitehall Houston Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 567 out of 1008 reviews" "
Rating 8 - Good. 173 out of 1008 reviews" "
Rating 6 - Okay. 128 out of 1008 reviews" "
Rating 4 - Poor. 65 out of 1008 reviews" "
Rating 2 - Terrible. 75 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Staff was very helpful. Rooms were clean.
Stayed 4 nights in Jul 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed this past weekend for a bachelorette party and it was roomy, comfy and the pool area was perfect for us! The front desk staff was absolutely amazing and he took care of us wonderfully! The valet guys were great too!! We were definitely treated top tier ohhh and the coffee shop on the second floor was soooo yummy!! Much better than Starbucks for sure!! Hope to return one day!! Thanks again to them all!
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
The outside bar is awesome but closed bc it might rain!!! Seriously?? It didn’t rain . Disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Zoey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind Staff and very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Eugene, Denver

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff.
Stayed 1 night in Jul 2024

2/10 Terrible

ALI

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
My first time staying there. There is a big live cockroaches in our room it gave nightmare on i can't sleep
Stayed 1 night in Jul 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal service and friendly staff makes this our go to place in Houston. The food was excellent and convenient for both breakfast and dinner.
Stayed 1 night in Jul 2024

10/10 Excellent

Macchell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2024

6/10 Okay

Eshwin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Elizabeth

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They won’t let you park unless you pay extra $40 per day for valet parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jun 2024

8/10 Good

gustavo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, but they never mentioned the parking charge in the search or the reservation process, besides that , at nigth only 1 person at front desk
Stayed 2 nights in Jul 2024

10/10 Excellent

Israel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly and very helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Hotel itself was okay but rooms were a little outdated and the pool was dirty. The valet and front desk people were very friendly and it is in a good location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Eugene, Denver

Stayed 1 night in Jul 2024

10/10 Excellent

dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Amazing staff. Good food also
Stayed 1 night in Jul 2024

10/10 Excellent

Waulklria, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near everything
Stayed 1 night in Jul 2024

8/10 Good

Eryka

Stayed 1 night in Jul 2024

2/10 Terrible

Sheddrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything’s a joke nothing is as it seems. Everything is painted over and not finished right this is a two star hotel pumping itself up like it’s a five star.
Stayed 1 night in Jul 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay really enjoyed
Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Nice Bathroom & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0