"The hotel sent an email the day before arrival saying my reservation was cancelled due to "unavoidable circumstances". There was no additional explanation given. No refund was mentioned either and I was told to refer back to Hotels.com for any possible refund. This was the weekend of the local University's Homecoming/Student Preview which I was attending so it was impossible to find a replacement hotel on such short notice. My friends in the area said it was a good thing to not stay here though....
"The hotel sent an email the day before arrival saying my reservation was cancelled due to "unavoidable circumstances". There was no additional explanation given. No refund was mentioned either and I was told to refer back to Hotels.com for any possible refund. This was the weekend of the local University's Homecoming/Student Preview which I was attending so it was impossible to find a replacement hotel on such short notice. My friends in the area said it was a good thing to not stay here though....
This Hampton Inn room was very clean. Bed was comfortable and bathroom was also clean. A/C worked great. Hard to give a hotel 5 stars in this age of COVID. This hotel earned that with the exception of the front desk staff. Should not have to wait 10-12 minutes to ask a simple question when it was known there were 2 people in the back and I could see them.
This Hampton Inn room was very clean. Bed was comfortable and bathroom was also clean. A/C worked great. Hard to give a hotel 5 stars in this age of COVID. This hotel earned that with the exception of the front desk staff. Should not have to wait 10-12 minutes to ask a simple question when it was known there were 2 people in the back and I could see them.
Raymond
Reviewed October 28, 2020Reviewed October 28, 2020
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