“The stay was great, especially compared to other hotels in the area, looking at you Rhodeway Inn. It was pretty clean and well maintained, but I did see a few roaches in the breakfast area, specifically I saw one on one of the serving spoons, and one on a curtain behind one of the tables closest to the serving area.”
“Management Chaos and Extremely Poor Service (Stayed 12/26-12/27)
My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason.
I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family……