“I have stayed here twice before and it was about average for the price. This time however was different. Front desk was empty a lot and the time it took for somebody to get to it was long. The hot tub was a cold tub and I was told it was because of low water, disappointing either way since this was a Friday and Saturday. No pool towels. Nobody to ask for them so I went in the Laundry and got my own. Room towels were limited, got my own myself on them. We stayed 2 nights. After the first……
“Reservation made thru Expedia but the hotel couldn't log in to their Expedia backend tool to pull details.
Reps were friendly and attempted to help but not able to get the reservation details. Paid for the room direct with the hotel.
Room seems to have been updated recently, very comfortable bed. Clean bathroom. AC works well.
Drawback is that not all of the hotel has been updated. The carpet on the stairs is quite dirty and impacted. Desperately needs a deep clean or to be replaced.”