“We were first shown a room where the bathroom hadn't been cleaned, towels all over the floor, etc. Just very obvious. We switched rooms. The young man on shift that night (it was after midnight) was very helpful. The next day we went to a concert and came back in a wave. About 25 people stood in the lobby for nearly an hour waiting on someone to help us with a variety of things. Some people were trying to check in, some just wanted a towel, some needed a pillow, some wanted to purchase snacks.……
“We were first shown a room where the bathroom hadn't been cleaned, towels all over the floor, etc. Just very obvious. We switched rooms. The young man on shift that night (it was after midnight) was very helpful. The next day we went to a concert and came back in a wave. About 25 people stood in the lobby for nearly an hour waiting on someone to help us with a variety of things. Some people were trying to check in, some just wanted a towel, some needed a pillow, some wanted to purchase snacks.……
Lauren