“Clerk at desk insisted on changing my 2 queen bed room for 1 king bed since I was traveling by myself. Reservation was for two nights but she did not keep that when she changed the room. The next morning I left my bags in the room planning on staying two nights. When I got back to the room that afternoon the key would not work and the same lady wanted a $20 late check out and to assign me another room. The room had not been cleaned, no reason for a $20 late check out since I had reserved it……
“Clerk at desk insisted on changing my 2 queen bed room for 1 king bed since I was traveling by myself. Reservation was for two nights but she did not keep that when she changed the room. The next morning I left my bags in the room planning on staying two nights. When I got back to the room that afternoon the key would not work and the same lady wanted a $20 late check out and to assign me another room. The room had not been cleaned, no reason for a $20 late check out since I had reserved it……
Douglas