"Staff was helpful. Rooms and facilities were clean. Onsen was clean and cozy. Super location if you want to be close to Nagano station. 7-Eleven around the corner. Lots of dining options nearby. Would stay again!"
"Staff was helpful. Rooms and facilities were clean. Onsen was clean and cozy. Super location if you want to be close to Nagano station. 7-Eleven around the corner. Lots of dining options nearby. Would stay again!"
"Loved this place! Super clean and convenient. Loved the Onsen in the hotel. The shuttle to Yubatake was great! This was a great place to stay, even more so if you bring your dog as they are very dog friendly!"
"Loved this place! Super clean and convenient. Loved the Onsen in the hotel. The shuttle to Yubatake was great! This was a great place to stay, even more so if you bring your dog as they are very dog friendly!"
"The receptionist was very helpful and welcoming. However the room is quite old and there is nothing happening at the hotel. No laundry machine, no vending machine. Guests are required to come back to the hotel by 11pm everyday as the main door will be closed by then. The bed was comfortable and the breakfast was decent. You can either choose breakfast at 8 or 8:30am.
Also there’s nothing around the hotel, please make sure if the location is fine for your itinerary ."
"The receptionist was very helpful and welcoming. However the room is quite old and there is nothing happening at the hotel. No laundry machine, no vending machine. Guests are required to come back to the hotel by 11pm everyday as the main door will be closed by then. The bed was comfortable and the breakfast was decent. You can either choose breakfast at 8 or 8:30am.
Also there’s nothing around the hotel, please make sure if the location is fine for your itinerary ."
"Dirty, old and loaded with bugs. Don’t book here. Stayed at tons of hotels on our 3 week tour. This place was the only one that really grossed us out. Stay further up the valley in Shibu Osen… when we walked there at night we were full of regret."
"Dirty, old and loaded with bugs. Don’t book here. Stayed at tons of hotels on our 3 week tour. This place was the only one that really grossed us out. Stay further up the valley in Shibu Osen… when we walked there at night we were full of regret."
Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much.
Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much.
If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.
If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.
Hannah
Reviewed December 14, 2023Reviewed December 14, 2023
This was our first stay in a traditional Japanese ryoken and we had a great stay. The welcome was fantastic with a tour round the hotel and tea served in our room. We also enjoyed the spa and the Japanese breakfast.
This was our first stay in a traditional Japanese ryoken and we had a great stay. The welcome was fantastic with a tour round the hotel and tea served in our room. We also enjoyed the spa and the Japanese breakfast.
Aside from the lovely hosts, the best thing about this place is proximity to the Snow Money Park, which is INCREDIBLE! There are a few good places to eat within walking distance, Enza at the park entrance is fantastic, and we also loved Farmhouse brew pub.
As for the actual lodging, it's great. The hosts are the sweetest people in the world, very accommodating. I had the Japanese breakfast each morning and it was stellar. I also had the onsen to myself for an hour or so each night. Lovely...
Aside from the lovely hosts, the best thing about this place is proximity to the Snow Money Park, which is INCREDIBLE! There are a few good places to eat within walking distance, Enza at the park entrance is fantastic, and we also loved Farmhouse brew pub.
As for the actual lodging, it's great. The hosts are the sweetest people in the world, very accommodating. I had the Japanese breakfast each morning and it was stellar. I also had the onsen to myself for an hour or so each night. Lovely...
Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....
Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....
The experience was very different for this American. Though we live in Okinawa, we have never experienced the bedding, breakfast, bath or hospitality of any place we've stayed. We knew all of this going into it by the way. Bedding is on the ground, but you have some padding under you. The pillow is filled with something (everyone says rice so I'll say rice). It was in the 20s outside when we stayed, yet the blanket and heater kept us comfortable all night. I used part of my blanket to help...
The experience was very different for this American. Though we live in Okinawa, we have never experienced the bedding, breakfast, bath or hospitality of any place we've stayed. We knew all of this going into it by the way. Bedding is on the ground, but you have some padding under you. The pillow is filled with something (everyone says rice so I'll say rice). It was in the 20s outside when we stayed, yet the blanket and heater kept us comfortable all night. I used part of my blanket to help...
John
Reviewed January 23, 2020Reviewed January 23, 2020
I had the best shower and bath of my life there, there's a lot of water pressure and very hot, next to the shower is the onsen bath open all night. The staff was a friendly and attentive the installations are beautiful. They Give you are Yukata that you can wear around town to get into the onsens. I made a reservation for the Japanese style breakfast and it was delicious they serve you Tamago Onsen.
Would stay again.
Lovely.
I had the best shower and bath of my life there, there's a lot of water pressure and very hot, next to the shower is the onsen bath open all night. The staff was a friendly and attentive the installations are beautiful. They Give you are Yukata that you can wear around town to get into the onsens. I made a reservation for the Japanese style breakfast and it was delicious they serve you Tamago Onsen.
Would stay again.
Lovely.
Andrea
Reviewed October 14, 2025Reviewed October 14, 2025
Wonderful hospitality, with a historic, step back in time feel. The most kind host who runs the ryokan as the 3rd descendant of the family - it was begun by his grandfather. The property is dated with rough edges but it is a great option at a good price.
The town is a sleepy but the few small restaurants we found were so good and cozy. The public hot baths by the train station were very nice and the neighboring town has a public onsen that can be accessed for a fee (it is one of the 9 the...
Wonderful hospitality, with a historic, step back in time feel. The most kind host who runs the ryokan as the 3rd descendant of the family - it was begun by his grandfather. The property is dated with rough edges but it is a great option at a good price.
The town is a sleepy but the few small restaurants we found were so good and cozy. The public hot baths by the train station were very nice and the neighboring town has a public onsen that can be accessed for a fee (it is one of the 9 the...
Allen
Reviewed February 24, 2025Reviewed February 24, 2025
Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly.
Great location, just a short walk from Nagano Station and easy to find. It's on the same road that leads to Zenkoji Temple. For a two-night stay this met my expectations. Facilities were clean and tidy. I also had the chance to dine in at their Mash Cafe - it was a nice, cozy ambiance and the food and drinks were delicious. Staff both at check-in counter and cafe were very friendly.
Crystal Joy
Reviewed November 3, 2025Reviewed November 3, 2025
Location is incredible, especially if traveling by train/bus. The hotel is 2 minute walk from station. There is a Lawson's very nearby as well. The staff is very nice, and the hotel was very quiet. They have free drinks, snacks daily in the lounge. I mistakenly mixed up our checkout date and didn't realize until after we were supposed to have checked out. The staff was VERY understanding and they allowed us to book an additional night at the same rate we already had. I would definitely...
Location is incredible, especially if traveling by train/bus. The hotel is 2 minute walk from station. There is a Lawson's very nearby as well. The staff is very nice, and the hotel was very quiet. They have free drinks, snacks daily in the lounge. I mistakenly mixed up our checkout date and didn't realize until after we were supposed to have checked out. The staff was VERY understanding and they allowed us to book an additional night at the same rate we already had. I would definitely...
Very close to the train station. It is a convenient walk to many shops and restaurants. They have the best shampoo and conditioner! The front desk staff were very kind and helpful.
Very close to the train station. It is a convenient walk to many shops and restaurants. They have the best shampoo and conditioner! The front desk staff were very kind and helpful.
Ilana
Reviewed September 1, 2026Reviewed September 1, 2026
Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio.
El desayuno y la cena fue buffet, con gran variedad y muy rico.
El onsen privado muy agradable.
También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites.
Sin duda regresaré.
Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio.
El desayuno y la cena fue buffet, con gran variedad y muy rico.
El onsen privado muy agradable.
También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites.
Sin duda regresaré.
Miriam
Reviewed February 23, 2026Reviewed February 23, 2026
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