“Family run traditional older style hotel.
Lovely from start of our visit till we checked out. All the staff were polite, helpful and available when you needed them for advice or local info.
WiFi worked well, pool was good with a guy on duty all day for drinks etc.
Would definitely stay again”
“Wonderfully helpful staff. For Europe, very spacious room. Well furnished. Be aware that this property is like other Italian hotels with lobby on 2nd floor, not a large main lobby that Americans might be used to. There is an elevator, so bags don’t have to be lugged up multiple flights of stairs. Would certainly recommend Alma.”
“Zeer goede ligging in het centrum. Vlotte verbinding met bus vanaf luchthaven. Meeste bezienswaardigheden op wandelafstand. Helaas was de ontvangst zeer onvriendelijk. Kamer bleek verhuurd te zijn ondanks het contact via whatsapp en het doorgeven van de aankomsttijd van ons vliegtuig. Uitleg was dat je moest bellen ‘‘s morgens. Geen idee waar dit vermeld was en leek mij ook overbodig gezien de kamer betaald was. Kregen na veel discussies een andere kamer en dag erna verhuis naar definitieve……
“Staff were lovely but the room was very dirty (hairs everywhere in the bathroom and the bedroom itself with dirt marks on the wall by the bin). The shower head holder was broken both in terms of height and direction, it totally fell down so you had to hold it yourself to take a shower and the cold tap stays lukewarm at all times.
Aircon worked and it was not noisy at all on a Saturday night which was great and the location was fantastic. Appreciate this hotel is a bit of a cheap and cheerful……
“Anfahrt von Palermo ziemlich kurvig und steil. Ein schönes Dorf, tolle Aussicht von Zimmerbalkon und Restaurant. Sehr freundliches Personal. Zimmer in Ordnung. Essen sehr gut. Parkplatz vorhanden.”
“The room was clean and comfortable
The staff was very helpful, like family
Breakfast was exceptional with many choices and very nice staff!
Location was also excellent. For the first time in Palermo, I had a very good experience.
Excellant location. Walking distance to all the main sites”
“We booked 2 double bed room and they gave us one room that squeezed in a double bed and a bunk bed that left us no space to walk or open the luggage. The other room is bigger but hey I only booked a double bed room, not a double bed, a bunk bed, and one folding single bed. Anyways, the reception told me they gave the other double bed rooms to other people and have no correct rooms for us. We had to all squeezed into the bigger room for 2 nights.
The reception is rude and not even understand……