“We booked a family room and on arrival, there was no room available as another guest had extended his stay. Staff were very helpful and we were put in a small windowless room. The aircon worked well but the room could have done with a clean.
We were moved to another room the next morning only after I insisted that I wanted a room I had seen vacant. It was less than I had paid for but seemed okay.
However, on closer inspection once inside the room, the toilet had a leak. They came in to fix……
“Staff, mostly nice but some are a bit rigid.
Location not very convience just quite close to airport around 8 mins if taking grab.
For the room, i think im a bit unlucky coz when the 1st room i live, i find there are some ants on the blanket, so i get down & call the staff to help me to change another room. So far, for the next 4 days, everything seems good, BUT..till the last 2 days, i again suddenly find 4-5ants on my bed blanket again..
To be honest, as a customer, "Tidness" should put the……