“Reasonably clean property but there seemed to be a lot of corners being cut. Checked in at around 10:30 pm after a long cross country flight. There were no sheets on the sofa bed or the comforter pack in either of the two rooms we booked, so we dealt with that.
Next morning went in for a shower and the shampoo was all empty - nothing at all.
Went downstairs and there were no glasses for water.
Overall it is a clean property but has a lot of quality issues in their service. And the staff……
“The room was very clean.The waitress and her boss at Cloud 9 restaurant were great at supper and breakfast the next day.All the food was great.The blueberry pancakes were very tasty.The hot tub was helpful after driving 200 miles.The 4 foot pool was warm.The hotel is beautiful.I just really loved the place and parking was easy.It is near a mall.
Check in and out were great.”
“The Staff were amazing and will definitely recommend this hotel, rooms are very clean, the bar is opened until late with a big variety. The location is very close to breakfast spot like THE MET and small and large chain stores at walking distance.”
“Breakfast was wonderful, property was clean and the staff was very pleasant and helpful. Stayed for 2 nights and we loved every minute of it. I was a HIE girl until now, I well be changing to Hampton.”
“This is a beautiful property. Room was very clean. The view of the bay from the balcony was breathtaking. The staff was super friendly and helpful. Breakfast was outstanding with made to order eggs and pumpkin pancakes or French toast. We will definitely return to this location.”
“Loved the location, the staff and the restaurant was wonderful. I could have been more attentive to the room I was booking which was on the lower level - Family room - in the cottage. Great for a family stay but not quite the more romantic stay we had intended. Still a great place to go - short walk to Bowdoin.”