“Piscine fermée et air climatisé très bruillante. Le filtre de l’air climatisé est sale et mal entretenue ce qui peut causer le mal fonctionnement . Le personnel est très courtois et répond à nos questions.”
“Absolutely beautiful site - incredibly close to forest / sounds of the river while maintaining a nice distance from neighbours (we rented one of the chalets but all the accommodations are beautifully maintained and blend into the rest of the area).
The staff was extremely helpful and accommodating for all of our needs/requests.
Kayaking on the Rivière du Loup and walking the wooden sidewalks (trottoir en bois) are a must!
The massages at the spa are pricey but top notch (even if the……
“Magnifique endroit, confort absolu grace à une suite confortable (style condo tout équipé), le très beau spa accessible toute la journée et soirée. Personnel très gentil et serviable.”
“We stayed here with our two children, but the experience was very disappointing. None of the bed sheets were clean—they all smelled like someone had just slept in them. The kitchen was not available, and the hot tub was uncomfortable to use with the hosts nearby.
When I raised these issues, the host argued and said I was “just looking for something wrong.” We eventually received a refund but had to find another place to stay. I hope the host improves both the cleanliness and the attitude toward……