“La estancia en Eclypse de Mar fue estupenda por sus instalaciones, pero especialmente por el personal. Todos fueron un encanto, desde el equipo de limpieza hasta recepción, restaurante y cocina. Siempre fueron amables y atentos y, sin duda, hicieron que nuestra estancia fuera de 10.
Sin embargo, creemos que deberían mejorar bastante la comunicación con los huéspedes. Hicimos la reserva a través de Expedia, donde se indicaba que el check-in era a las 13:00. Al llegar, nos informaron de que,……
“Everyone went above & beyond . The owner & all the staff especially the young woman managing the restaurant. The place is beyond cute . The owner is an artist . I stayed at resort the whole time to relax . I ate all my meals there & I am a foodie & they were all excellent. Something for everyone . My room was on the water with big glass sliding doors & A/C. Good for families & couples & singles of all ages . Wonderful.”
“Caracol was rustic but magical. The staff was lovely and it’s so peaceful surrounded by water. Being able to step off my private dock and swim was a delight, and I spent lots of time in my hammock. The restaurant was tasty and the staff was helpful for arranging boat transfers if you wanted to go places.”
“We absolutely loved our stay! The staff was lovely and so kind and the pool was amazing! It’s a perfect place to relax and enjoy the beach and the pool.”
“The hosts Naty and JC were excellent. Very responsive, friendly, helpful with transportation assistance and tour offerings. Breakfast was top tier as was dinner. Would highly recommend”