“We booked two rooms. We had a total of five people. Each room indicates that it sleeps four people—ample space. I talked with the manager since the system wasn’t allowing me to specify the number of people. I asked if it would be a problem that we had five people. He said no. When we arrived, he indicated that we needed to pay an extra $”
“We had meetings in nearby Lugazi and originally planned to stay in the town.
However, when the option of staying in the nearby rainforest came up, I decided the cool of the forest and its quietness were a far better option.”
“When I arrived they told me they were not working with cheap hotels online. They refused my reservation. They had rooms, but wanted to increase the price by 50 percent more than what I had booked. I called the taxi service to come and get me. I didn’t stay there and I never will.”