“Room 414 very disappointing experience / poor cleanliness.
Very disappointing stay. The room was not clean, and the bathroom was very dirty and poorly maintained. The reception staff were also unprofessional and did not communicate properly. I arrived a couple of hours before the official check-in time after a long international journey. Instead of clearly explaining that early check-in was not available, they repeatedly told me to wait another ten minutes. I waited for around 30 minutes, only……