“Staff was not knowledgeable about what was required at the check-in and kept blaming Expedia for the goof ups. I arrived late night on the day of my check-in and had some senior citizens with me and they would not let us check-in bcos one of the 5 guests did not have Adhar card with them. I had my Drivers license, Passport copy and also my Pan card and they insisted they needed my Adhar card only and at that point we insisted that if they wanted anything specifically they should have listed that……
“Excellent property and excellent views, great ambience outside the room, externally everything looks and feels like a luxury resort. Inside the room is not pleasant, everything is low class / middle class. Service is near zero. No room service not even can you ask for a favor to be brought to the room, like a beer or a sprite. Food spread & quality is very average. Breakfast finishes at 9-30 am, so you can’t be lazy at this resort if you want breakfast. Restautant and reception area ambience is……