“Our room was perfect, staff super friendly and helpful and gave us a complimentary 1 pm late check out. The free breakfast had absolutely everything you need and the breakfast area was large and very clean. We will definitely stay there again!”
“I recently stayed at the Courtyard Reno Riverfront, and this experience was deeply disappointing—especially as someone who joined Marriott with high expectations.
I have been a Hilton Diamond member for years, and I specifically chose to try Marriott to compare the level of service and hospitality. Unfortunately, this stay fell far below what I expected and has left me extremely disappointed.
First, the front desk service was unacceptable. The staff member who assisted me (a woman with a nose……