“Thank you for taking the time to share such honest feedback about your stay. I'm sorry that the condition of the property left you feeling this way, especially when you had been looking forward to a comfortable stay.
I want to apologize for the odor you experienced throughout the hotel and in your room. A musty or water-damage-type smell is certainly not something we want our guests to encounter, and I understand how difficult that can be to overlook. Your comments have been shared with our……
“It was great overall, had a great time. The only thing that wasn't working was the ice maker in the fridge but we just got a bag of ice. One other thing was you should put at least some steak knifes. Overall, it was great! Thank you.”
“Cute house within walking distance of downtown. Spacious patio in the back, and it is on a quiet street across from a park. I would stay there again.”