“Very convenient location but disappointed that the wifi in the room was poor and hardly acceptable for a business visitor ! Must improve or will not choose this hotel again !”
“There is no elevator, especially if you want to move your luggage from the first floor to the fourth floor, you have to do it yourself because there is often no one at the reception. Although there is a jacuzzi, the water is flowing out and there are unknown objects coming out. I really don't dare to enjoy it.”
“The room was in good condition, although the glasses were dirty and the bathroom is tiny. The door prevents two people from using the bathroom at the same time.
The afternoon we arrived, both the internet and the TV stopped working. When we mentioned it to the front desk the next day, they told us they were already aware of the issue and would try to fix it (they didn’t bother to let the guests know there were service problems).
Also, the restaurant was closed (they never explained why), and……
“Check-in was good and front desk staff that helped me was very nice and informative but the following days I just didn’t find staff to be kind or helpful. I appreciated the breakfast. Room was clean and comfortable. Location was great! Walkable to city center!”