“I booked a room with two queen beds, but surprisingly they looked like double beds. I know the difference since my teens have double beds. When I asked the attendant about the room beds he replied with a ‘oh well, that’s a queen bed,’
I think a bit of sympathy and understanding would have helped understand that ‘maybe’ the hotels view of a queen bed is different from the rest of us. Poor attitude and poor manners didn’t help.
Maybe training people to served with better customer skills.
I……
“I booked a room with two queen beds, but surprisingly they looked like double beds. I know the difference since my teens have double beds. When I asked the attendant about the room beds he replied with a ‘oh well, that’s a queen bed,’
I think a bit of sympathy and understanding would have helped understand that ‘maybe’ the hotels view of a queen bed is different from the rest of us. Poor attitude and poor manners didn’t help.
Maybe training people to served with better customer skills.
I……
Angelica