“I am very disappointed with my stay at your hotel.
The property is outdated and clearly requires significant repairs and improvements. The soundproofing was extremely poor—we could hear conversations and noise from the neighboring rooms, walkways, and elevators, which made it difficult to rest.
We also left the hotel early in the morning, yet despite having paid for breakfast, nobody offered us a breakfast box or any alternative.
Based on the condition of the property and the level of service,……