“We visit Ballycastle every year and opted to stay at the Marine Hotel.
It has to be one of my most disappointing experiences in any hotel or resort for a very long time.
- we were overcharged / charged twice but this was not resolved immediately. I had to visit the front desk several times during our first evening. The duty manager was busy, however I think you should prioritise when a customer is owed £250+.
- the room we booked was meant to have a partial sea view (which it did not) and yet……
“We really enjoyed our stay at Cul-Erg House. JJ was very welcoming, as were the other staff we met at breakfast. The room we had was very clean and comfortable, with all the amenities we needed and a few extra touches (cookies, etc.). The breakfasts were our favourite part - made to order, with a number of options to choose from on their daily breakfast menu. Always so tasty. The location was central - walkable to restaurants, the beach, and the local swimming hole. Great stay.”
“The property was idyllic! A cottage on a hill with a spectacular view. Cows mooing in the evening and morning. Very quiet country road. Close to Giant Causeway and Carrick-a-rede rope bridge.
Also very close to Ballycastle so easy to get groceries for you.
The instructions left for guests were also very clear and covered the operation of showers, hot water etc
Highly recommend!”