“We visit Ballycastle every year and opted to stay at the Marine Hotel.
It has to be one of my most disappointing experiences in any hotel or resort for a very long time.
- we were overcharged / charged twice but this was not resolved immediately. I had to visit the front desk several times during our first evening. The duty manager was busy, however I think you should prioritise when a customer is owed £250+.
- the room we booked was meant to have a partial sea view (which it did not) and yet……