“This hotel deserves to be in a class of its own! From arrival to departure everything was excellent. Staff were friendly and exceptionally helpful. The Bar was busy but did not feel crowded as there was sufficient space around each table. The meal in the Asian Fusian restaurant was just superb! All 6 people in our party commented how great it was. The bedrooms were super clean, reasonable sized, and had everything you need to enjoy your stay. Breakfast was great and even the gluten-free member……
“We visit Ballycastle every year and opted to stay at the Marine Hotel.
It has to be one of my most disappointing experiences in any hotel or resort for a very long time.
- we were overcharged / charged twice but this was not resolved immediately. I had to visit the front desk several times during our first evening. The duty manager was busy, however I think you should prioritise when a customer is owed £250+.
- the room we booked was meant to have a partial sea view (which it did not) and yet……