“The room provided to us came with an air conditioner failed to supply cool air by that day Beaune temperature was around 26-28 degree C. The lady in-charged front desk said hotel air conditioner will only supply cool air the next Monday, but we will check-out on Sunday after two nights stay.
I questioned her how a hotel had such facilities failure without backup plan. She said sorry to me but the hotel had nothing to do to the guest like me even no electric fan provided. She then even counter……
“The hotel was a real treat, super chill vibes and beautifully designed down to the choice of carpets. Had the best reception by Miss Emeline who welcomed guests along with the front desk staff with terrific smiles and tremendous hospitality. Super well done”