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I have an unhappy check in experience, where when I called in the morning asked if early check in is available, I was being turned away perfunctorily, which I think either the staff is new, or she did it deliberately. However, after leaving feedback at the website, management replied to me and gave ...
The room allocated to me was in the basement area. Upon checked into the room, the floor was dusty. At night we can heard people talking very loud and it was dam nosy. Toilet was a bit too small and can't move around easily. Toilet ventalisation very poor.
-The hotel room was clean and comfy. Buffet breakfast is good enough considering the wide variety of food and overall taste. Only minus point is the parking system that charges RM 4 per entry instead of per day..a disadvantage for those who chooses to drive on their own.
The layout of this hotel is long and narrow and feels a little claustrophobic. There is no proper drop off area at the lobby. Definitely not wheelchair friendly. Check in was smooth and surprisingly the room was clean & spacious (we booked the deluxe). If possible, get a sea view room and not city ...
In a busy city it was a central location for the taxi / bus pick ups for travelling to Kinabalu mountain and only a 10 min stroll to the pier to go out to the islands. the room on a high floor ( quiet ) was very comfortable and had a sea view ( ignoring the tall Post building opposite ) although ...
The hotel has not been open long so is nice and new. Staff are excellent. Breakfast is great with plenty of choice. They arranged trips for us with no commission. Nice rooftop pool and restaurant when the weather is good. It can rain allot in KK due to the rain shadow of Mt. Kinabalu. Head to the ...
We enjoyed this hotel and wish we were staying longer. The room was clean and funky.The staff were extremely friendly and helpful. The hotel is far out of town but suited us fine. There were lots of local restaurants near by. We stayed here the night before climbing the mountain and found it a great ...
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