“Rude front desk checking in and out. Tried to charge me for someone else's drinks, and continued to argue after I showed my receipt. Room design is clunky and could be dangerous for people who are not extra careful ie stairs INSIDE the rooms. Food was good and bar staff friendly but does not make up for the desk or lack of value here”
“We arrived later in evening. Property was poorly lit. The paths to our room hardly had any lighting. During the night the power kept going out. The next morning,we went to get breakfast before we left for the day. The information in the room says 6:30 am. They wouldn't let me sit in the room. Breakfast wasn't being put out when we left at 7:15 am. Friday, we were gone most of the morning and our room had no clean towels and wasn't cleaned. We had to go and ask. It was questionable if we were……
“Awesome spot for a great price! Really good scrambled eggs in the morning. Just got to book a Yango to get there, or rent a car, but I'd recommend downloading Yango (like Zambia's Uber) before you go. And have cash to pay the drivers; the credit card feature on Yango is weird.”
“The General Manager/Director, Salome and the Reception Manager, Oscar were 5-Star hosts. Everything was spot-on & in order as arranged. My driver James was a "10-STAR" service agent... always available and on-call whenever I needed him. The camp settings and surroundings within national park are truly exceptional. Morning sunrises and evening sunsets on the Zambezi River are simply FanTabUlous!!! A absolutely beautiful experience. ”