“We booked 2 king size bed room but when we check in midnight. The reception checked us in in 2 twin bed room. And after complaining they can only change one room to king size.”
“The climate in Chennai is very humid, so we would expect a hotel AC can dry up the air, but unfortunately theirs cannot, we have been stay in a highly humid room for multiple day”
“The staff has been very helpful and goes that extra mile to make your stay most comfortable and accommodate the special request as much as they can.
Worth mentioning services provided by Ms. Meryl, Mr. Saravanan, Ms. Oxendrila, Mr. Kennedy, Mr. Keith, Mr. Prabhakaran, Ms. Soundarya, Mr. Thomson, Mr. Jagan beat my expectations. Thanks
Only improvement I would suggest is response/actions to the requests placed via phone. I had to do multiple follow up at couple of instances.”
“Restaurant staff were exceptionally attentive and sweet. They were really excited to serve the clients and smile at the same time. Front desk was attentive and accommodative. Food was spread was good although I wish there was more South Indian in the room order menu. Food was tasty. Landry staff was prompt and courteous. My stay of 5 days was really good.”
“This hotel has private beach, spacious resort village, good selection of breakfast. Unfortunately, there is nothing to shop if you go outside of the hotel.”