“My room was next to the street on first floor and I can hear the car noise all night. Had to use ear plugs to sleep. And only realized on day 2 that there is no daily cleaning service as this is an apartment hotel. The overall experience was not up to expectations given the high rating. ”
“The staff charge me fees again but I have already paid in Hotel.com. They keep cheating me on the way of refund. In the end, I called my French friend come here to help. The director eventually pay me back in cash, which he said they don’t have cash before my friend comes. ”