“La cobija no estaba limpia y no hubo suficientes toallas. Cuidado con las reservas pedidas a taxis ya que soliicitamos uno por anticipación el día anterior y no se realizó”
“My room was next to the street on first floor and I can hear the car noise all night. Had to use ear plugs to sleep. And only realized on day 2 that there is no daily cleaning service as this is an apartment hotel. The overall experience was not up to expectations given the high rating. ”
“The room was clean but the bathroom needed a deeper clean, especially the shower. We had one tea cup in our room, requested another one early in the morning, returned late in the afternoon and had to request a cup again at reception. The rubbish bin in the bathroom hadn't been emptied and there was one tea bag for 2 people. A notice informed us to wash up glasses and tea cups but there was no drainer or tea towel. The only form to fill in for breakfast had already been used by the previous……