“Friendly staff. But I didn't appreciate I paid for 3 of us to a room but only 1 can get free breakfast. My kids felt left out and didn't enjoy not getting breakfast not even for 1 day free with they 10 days stay. Not kids friendly at all. Overall ok hotel for couples.”
“Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged……