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Kapok Hotel

Photo gallery for Kapok Hotel

Standard Double Room | Primary image
Outdoor pool, sun loungers
Premium bedding, in-room safe, individually furnished, desk
Standard Double Room | Premium bedding, in-room safe, individually furnished, desk
Standard Room, 1 Queen Bed | Premium bedding, in-room safe, individually furnished, desk

Overview of Kapok Hotel

VIP Access

Kapok Hotel

4.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
Map
16-18 Cotton Hill St Clair, Port of Spain, Trinidad

Explore the area

  • Popular LocationPresident's House10 min walk
  • Popular LocationQueen's Park Oval12 min walk
  • Popular LocationQueen's Park Savanah2 min drive
  • AirportPort of Spain (POS-Piarco Intl.)24 min drive

Room options

About this area

Port of Spain

Located in Port of Spain, Kapok Hotel is in the business district. Ellerslie Plaza and Shops of Maraval are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanical Gardens and Queen's Park Savanah. Emperor Valley Zoo and Yerette - Home of the Hummingbird are also worth visiting. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and ecotours.

What's nearby

  • Ellerslie Plaza - 3 min walk
  • Emperor Valley Zoo - 6 min walk
  • President's House - 10 min walk
  • Queen's Park Oval - 12 min walk
  • Queen's Park Savanah - 2 min drive

Getting around

  • Piarco Intl. Airport (POS) - 24 min drive

Restaurants

  • Aioli - 6 min walk
  • Pollo Tropical - 10 min walk
  • Trotters - 11 min walk
  • Joseph's - 12 min walk
  • Golden Bell - 13 min walk

About this property

Kapok Hotel

4-star resort in the business district
At Kapok Hotel, you can look forward to free continental breakfast, a terrace, and shopping on site. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure, or a facial. Enjoy Asian cuisine, garden views, and al fresco dining at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Limo/town car service, a 24-hour front desk, and an elevator
  • Smoke-free premises, a computer station, and free newspapers
  • Guest reviews say great things about the dining options and location
Room features
All guestrooms at Kapok Hotel have perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR COVID-19 testing is available for a TTD 1150.00 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Tiki Village
  • Kava

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kapok
Kapok Hotel
Kapok Hotel Port of Spain
Kapok Port of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Trinidad/Port Of Spain
Kapok Hotel Resort
Kapok Hotel Port of Spain
Kapok Hotel Resort Port of Spain

Frequently asked questions

Does Kapok Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Kapok Hotel?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Kapok Hotel on Oct 9, 2022 start from $145.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kapok Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kapok Hotel?

Self parking is free at this property.

What time is check-in at Kapok Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Kapok Hotel?

Check-out is at noon.

Where is Kapok Hotel located?

Situated in the historical district, this resort is within a 10-minute walk of Ellerslie Plaza, Emperor Valley Zoo, and Royal Botanical Gardens. President's House and Queen's Park Oval are also within 15 minutes.

Can I cancel my reservation for free at Kapok Hotel and receive a full refund?

Yes, Kapok Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Kapok Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 229 out of 705 reviews
5 - Excellent 32%
Rating 4 - Good. 306 out of 705 reviews
4 - Good 43%
Rating 3 - Okay. 118 out of 705 reviews
3 - Okay 17%
Rating 2 - Poor. 41 out of 705 reviews
2 - Poor 6%
Rating 1 - Terrible. 11 out of 705 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4.1/5

Eco-friendliness

1/5 Terrible

Akilah
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was very small, and there were a lot of ants that swarmed personal things in the room
Stayed 2 nights in Sep 2022

3/5 Okay

Lenora
Liked: Cleanliness, amenities
The rooms are outdated. Not what you expect after seeing the lobby area. The doors do not block out or diminish sounds. All activities in the hallway were clear n loud, making privacy in the reverse questionable. Breakfast was good...nice seasonal fruits. Great service at reception. Ms Wendy was very helpful.
Stayed 8 nights in Sep 2022

5/5 Excellent

Michel
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable bed, clean and well run hotel, good buffet bfast with choices that vary by day. Good value for the money paid. Kava restaurant is good too. We also used a meeting room which was perfect. Would recommend this hotel and will use again.
Stayed 5 nights in Sep 2022

5/5 Excellent

Neville
Liked: Staff & service, amenities, property conditions & facilities
The front desk said it all for me I even called back when I got back to nyc to ask about the breakfast and the front desk girl even remember me wow I forgot her name something like anglicia sorry I forgot her name the security crew was on point the room cleaners on point but I can’t stress enough the front desk made my stay perfect too much to text but love my stay there and the breakfast every morning was great location of hotel too 5 min walk to emperor valley zoo I was even walking to the town area thru the savanna but again I’m sorry I forgot the front desk lady to give her her and her crew thanks Love that hotel and the staff
Stayed 8 nights in Jun 2022

4/5 Good

CAMILLE
Liked: Staff & service, amenities, property conditions & facilities
a microwave should either be on each floor or on each rooms
Stayed 2 nights in Aug 2022

4/5 Good

Laurel
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were great. Very friendly staff. We had a housekeeping issue when we checked in and it was rectified almost immediately. I will definitely stay here again.
Stayed 2 nights in Jul 2022

4/5 Good

Robert
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast
Stayed 1 night in Jul 2022

5/5 Excellent

Brian
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Such a great Hotel, service was impeccable. Super friendly staff, clean rooms. I am a vegetarian and there were plenty options for me at breakfast. The breakfast came with the room and it was amazing with a great view of the ocean. Would highly recommend this hotel Kapock if staying in Trinidad.
Stayed 5 nights in Jun 2022

4/5 Good

Marva
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water was inconsistent
Stayed 7 nights in May 2022

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vehicular traffic sounds on the 1st & 2nd floors
My family & I stayed for one night. The room was nice, clean & fresh. The check in was smooth and overall service was excellent. The only issue was that we stayed on the second floor as we wanted a room with two double beds and was told that the rooms with double beds are only on the first and second floors as such from time to time you tend to hear the vehicular traffic outside which takes away from the quietness of the room and may make sound sleep tough if you are a light sleeper. The hotel does however supply ear plugs for guests in these rooms. But apart from that, very good hotel.
Stayed 1 night in Jun 2022