“La struttura che era da me prenotata, non risponde al telefono indicato, ho dovuto cercare il loro numero di telefono su internet. Alle telefonate non rispondo, ai messaggi tramite wa rispondo molto raramente, non parlano italiano ( però è indicato che è una delle lingue del hotel) , non si presentano ai messaggi, quindi non sapevo con chi comunicavo. Pessimo, ho dovuto prenotare un altro hotel perché si sono rifiutati di fare il check in! Avevo prenotato per 2 notti e io come consumatore ho……
“The best thing was the very helpful staff. They went out of their way to find a half day guide who was fabulous with just the two of us. Outdoor restaurant had atmosphere and delicious food. Excellent plus.”
“I checked in pretty late , when I got there the receptionist informed me that I book for 1 person but my friend was with me and I told initial it was just me but she came along and I didn’t mind paying for the difference of my friend being there and the receptionist told me that it was €40 on PayPal because he the amount was too small to on hotels card reader and now he won’t stop texting/calling me.”