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Grand Hotel de l'Opera, BW Premier Collection

Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Featured Image
Balcony
Minibar
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Grand Hotel de l'Opera, BW Premier Collection

Grand Hotel de l'Opera, BW Premier Collection

4 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000

Explore the area

  • Popular LocationPlace du Capitole1 min walk
  • Popular LocationBasilica of Saint-Sernin7 min walk
  • Popular LocationPont Neuf9 min walk
  • AirportToulouse (TLS-Blagnac)28 min drive

Choose dates to view prices

About this area

Toulouse

Located in Toulouse, Grand Hotel de l'Opera, BW Premier Collection is in the city center and near the boardwalk. Arles Way and Arles Way are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jardin des Plantes and Japanese Garden Toulouse. Looking to enjoy an event or a game while in town? See what's happening at Stadium Municipal de Toulouse or Toulouse Hippodrome. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.

What's nearby

  • Capitole de Toulouse - 1 min walk
  • Place du Capitole - 1 min walk
  • Church of Notre Dame du Taur - 3 min walk
  • Basilica of Saint-Sernin - 7 min walk
  • Pont Neuf - 9 min walk

Getting around

  • Capitole Station - 2 min walk
  • Toulouse Matabiau Station - 16 min walk
  • Blagnac Airport (TLS) - 28 min drive

Restaurants

  • Flower's Café — 2 min walk
  • Capitole de Toulouse — 2 min walk
  • Les Arcades — 2 min walk
  • La Mare Aux Canards — 2 min walk
  • O'SAJ — 3 min walk

About this property

Grand Hotel de l'Opera, BW Premier Collection

Romantic Toulouse hotel in Toulouse City-Centre, walk to Capitole de Toulouse
This smoke-free hotel features a full-service spa, a bar/lounge, and a sauna. WiFi in public areas is free. Additionally, valet parking, massage/treatment rooms, and conference space are onsite. All 57 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and room service.
Grand Hotel de l'Opera, BW Premier Collection offers 57 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Terre de Jade has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 26 per day)

Food and drink

  • Breakfast available for a fee: EUR 19 per person
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Computer station
  • Conference space (1561 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:30 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 35
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests driving to the property should contact this property in advance.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 10 per night
Dogs and cats welcome
1 per room
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Valet parking fee: EUR 26 per day
  • Nearby parking fee: EUR 26 per day
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 259 out of 514 reviews
5 - Excellent 50%
Rating 4 - Good. 165 out of 514 reviews
4 - Good 32%
Rating 3 - Okay. 54 out of 514 reviews
3 - Okay 11%
Rating 2 - Poor. 22 out of 514 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 514 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Stayed 4 nights in Feb 2020

2/5 Poor

Disliked: Cleanliness
When I was escorted to my room by the bell hop, there was a hall-full. Otter of champagne and an empty can of coke on the bureau. There were open containers of shampoo etc. in the bath. But sheets were clean.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with old world charm! Excellent location!0
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staff members were friendly, helpful and happy. Room was great, location perfect. Central and quiet.
Stayed 4 nights in Dec 2019