“Terrible experience. Double charged and completely ignored by the hotel!
I booked a 10-night stay here through a booking site. Upon check-in, they asked me to present a credit card to pay the city tax, though no actual charge went through at that moment. After a long 10-day stay, my only focus was on checking out. I completely forgot that a card had already been provided, and since the front desk asked me for a card again, I handed them a different one. To my shock, BOTH credit cards ended up……
“Leider war das Zimmer sehr dreckig in den Ecken war leider sehr viel Staub und auf dem Teppich dreck. Des Weiteren müusste im Bad die Fugen mal erneuert werden, da befand sich Schimmel.
Im Welness Bereich waren leider sehr viele Kinder und es war dadurch auch sehr laut.”