“Generally a pleasant experience, it’s one of my many stays here so there are some details which I observed. First the location is superb and the bed is extremely comfortable, and that’s the two main reasons I choose to return to the hotel. Amenities are new but staff is new and lacks training. Front desk staff is mediocre, checking in so far had never been pleasant. Staff is terrible on time management and never once provided accurate timings. For example “Mr yang your room will be ready in 10……