“Most of the staff is good and friendly, but one lady staff at reception seemed to be racism, friendly to others, but not to Asian people.
One matress in our room was damaged, too soft, not firm enough, realized this problem after 3 nights sleep wake up with painful back, reported to the hotel and they said they changed the matress while we were out, but still not so comfortable matress. Overall this is a good hotel.”
“This is my 2nd stay at Ramada Plaza hotel Istanbul city Centre during this 2-week trip in Istanbul. Unfortunately, this 2-night stay was not as satisfying as our first stay. There were 2 main issues:
(1) water leaking out from the shower in our first night, resulting in quite a mess on the bathroom floor. We subsequently told the receptionist to have the technician to fix it on the second day. It was never fixed. Water continued to leak out on the second night.
(2) Housekeeper did not……