“The food was delicious, the rooms super clean and comfy , the staff very attentive and professional , the vibes great and the location very chilled . We had a fantastic room ideal for a family - our boys loved the extra space and specially the jacuzzi in the balcony”
“We were upgraded to a beautiful suite. The reception was very helpful and because we had 1/2 board we even had dinner in the room.Breakfast had a nice selection and wasn’t crowded or noisy at all. The I would have liked different pillows and a little softer bed but the room was awesome! The cleaning staff were amazing and very thoughtful for my birthday they added balloons and bubbles to drink. This hotel is very centrally located and the best spot to enjoy the beach and port. I would highly……
“Had the manager come into the breakfast room to say hello to everyone BUT my table… I brought this up at check out and her excuse was because I was eating she didn’t want to disturb - mind you the breakfast room is at MOST 8 small tables ( very intimate) while the other guests were eating she had lovely conversations with every single one of them BUT me.
Terrible terrible customer service… they pick and choose who to give great service to. Overall beautiful stunning property & would love to……