“Everything was above the expectations of what I expected. The hotel was beautiful and clean. Staff friendly and helpful and went out of their way to help get transportation to a restaurant in port pollencea for a special occasion. You could tell rooms were recently redone and the bed was very comfortable. Food and service was extraordinary and I would highly recommend this hotel to anyone traveling in the area. Want to bring the whole family there next year to share the experience ”
“Had the manager come into the breakfast room to say hello to everyone BUT my table… I brought this up at check out and her excuse was because I was eating she didn’t want to disturb - mind you the breakfast room is at MOST 8 small tables ( very intimate) while the other guests were eating she had lovely conversations with every single one of them BUT me.
Terrible terrible customer service… they pick and choose who to give great service to. Overall beautiful stunning property & would love to……