Ratings based on 86 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from istanbul
It iused to kuxury hotel !!Posted Aug 9, 2015
Room facilities was terrible, no heating, no wifi even no water when you make shower Bad experience during my stay
for Familiesby Ilene from Arlington, MA, USA
The oasis of the SheratonPosted Mar 3, 2015 on Hotels
Stay was lovely; the room was especially comfortable, and the patio was a perfect place to enjoy breakfast as well as late-night relaxing. We loved the water and fruit service. Staff were extremely helpful.
for Business Travelersby Aytug from que_
Expensive but nicePosted Feb 28, 2015 on Hotels
Hotel was fine clear, safe and big probably best in Addis, there is no Gym its surprise even small hotels got it but there is not, if you compare with other hotels accommodation rates are very high also food & drinks are expensive, all other things was great.
for Getaway With Friendsby A verified traveler
Posted Jan 8, 2015 on Hotels
for Couplesby A verified traveler
Posted Jan 4, 2015 on Hotels
for Business Travelersby A verified traveler
Posted Dec 1, 2014 on Hotels
for Everyoneby A verified traveler from USA
Best hotel in Addisababa.Posted Oct 8, 2014
Great time. Lovely ambience. Friendly staff. Great location. Needs a gym to complement otherwise great amenities.Highly recommended for business and pleasure. SPG staff was excellent
Comment from Hotel Management
Apr 18, 2015 by Hotel Management Team, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We are delighted to hear that you had enjoyed your overall experience with us at the Sheraton Addis and were pleased with the service rendered by our associates. Please may we mention that customer care is amongst our highest priorities and it is gratifying to receive kind feedback from our guests . We truly appreciate your comments and look forward to welcoming you back in the near future. Sincerely yours Selamawit Alemu Director of Revenue Management
for Business Travelersby mike from USA
The preferred business meeting venuePosted Sep 25, 2014 on Hotels
Nice hotel. A bit pricey.
Recommendedby Tipman from France
AffairePosted Aug 31, 2014 on Hotels
Endroit magnifique et bien sur Addis le seul point dérangeant c'est le prix. Le prix par nuit est totalement désabusé mais c'est l'Afrique où c'est hors de prix et correcte ou bien bon marché et la cata... La restauration est excellente pour un prix acceptable. Le personnel parle bien en anglais attention pas de français à bord cet hôtel a une clientèle des usa plus que de France.
Recommendedby George and Janet from UK
Lovely hotel - great people.Posted Aug 26, 2014 on Hotels
We really enjoyed our stay. Staff were all well-trained and helpful. We are UK citizens, but have Ethiopian friends. It was great to be able to host friends for breakfast and dinner in a lovely atmosphere. Our young friends loved the live music in the Office bar. The swimming area is being renovated, which means that guests will have a great facility there. Addis is a good place to explore and the Sheraton is very well sited. Keep up the good work everyone!
Comment from Hotel Management
Nov 1, 2014 by Selamawit, Hotel Management
Dear Guest, Thank you for your review on our property. We are glad to know that you liked our overall services and facilities, guest reviews like yours help us reach the urge for perfection. It will be our pleasure to welcome you once again at the Sheraton Addis and reassure you of our best attention at all times. Sincerely yours, Selamawit Alemu Director of Revenue Management