Disappointing Room and Facilities
Posted Nov 28, 2016
When we got to our room, we discovered that we had no refrigerator or microwave. There was a space for them but they weren't there. The television also didn't work. We called the front desk and they had to replace the cable box. They told us that they would get us a fridge and microwave the next day. They didn't.
The room condition was rough. There were stains on the walls, chipped plaster, and spots with no paint. See the pictures. The room was very cold and there were no blankets for the bed. We asked for blankets and they didn't have any. We were given another bedspread. It was so thin, it was of no help. The carpet didn't feel like it had any pad.
The bathroom was a disaster. The shower had no liner so the curtain got soaked and dripped all over the floor. The non-skid strips in the tub were coming loose and you could feel them under your feet. The shower head was clogged and sprayed all over the place. The water pressure was so low that you were dribbled on. Shampoo and soap were provided but no lotion which is surprising in an arid region.
The breakfast that is provided is disappointing. There was coffee and juice, cold cereal, yogurt, and tiny cinnamon rolls. There was a waffle maker but no syrup. One day there was a bowl of apples. No one was keeping it stocked and cleaned.
All of the vending machines were broken and the ice machine didn't work. One day we were awakened by construction workers replacing lights outside our window.