Alfreton Castle Hotels

"The breakfast was incredible, the staff were lovely, the hotel was beautiful."

"Spacious and clean room. Check in was ok but bar and restaurant staff left a lot to be desired. No pay facility at bar. The roof top bar seemed to be just a balcony. Which was ok but not a rooftop bar as expected. Bar staff slow and left us standing there for some time although bar wasn’t busy. They got out order wrong and were so slow we couldn’t have the drinks we wanted. Breakfast was ok but there was nowhere for our group to sit and staff were unhelpful and told us to ‘sit outside or squeeze on that table’. The member of staff did tell us eventually that we could sit in another area ‘if thats enough room for you ‘. When asked to fill milk jug which was empty, member of staff said that wasn’t their job. Not really the responses to make you feel relaxed and catered for at this price bracket or star rating. Nice hotel, staff not great behaviour."

"Was told the original room we booked (superior) wasn’t available so they upgraded us to another room, I don’t see how our room was an upgrade with a view, a view of the car park out of one window. Bathroom was very tired looking and dirty in places. My experience at the spa was a joke and one I wouldn’t want to be repeated. "

"This is an immaculately clean, functional hotel with no frills, which met all of our needs and served us very well. The breakfast buffet was excellent. We stayed 2 nights and the room wasn’t serviced in that period - something to be aware of - but fresh towels etc are available on request. Staff were excellent throughout. Parking was plentiful and was an extra charge ( £5 per night) - entirely reasonable. All in all, outstanding value for money and would definitely stay there again. "

"Even though I booked a single room it still felt very small considering what I'd been charged and the bathroom was tiny. Bedroom had no window so felt a bit like a prison. Bathroom window had a blind but no blackout curtain, and the bathroom door had a window, so light from outside streamed into bedroom and woke me up earlier than I'd planned. Had to put towel over bathroom door to block out light. Not enough room to hang clothes in wardrobe because there was a fan and an ironing board in the way. Bed was comfortable, had an undisturbed night sleep, however could hear music through the walls or ceiling from around 8, either from other guests or I think the cleaners must have started early. Breakfast was unremarkable, coffee in cafetiere had gone cold, and they'd run out of fruit and hadn't replenished it. No choice of pastries, just croissant. A very nice lady brought me a fresh coffee from the bar."

"Lovely large room Friendly staff"

"The room has no windows and the air con is not strong enough, so the room is boiling. "

"The hotel was ideal for our weekend attending the schools netball national finals. The bar staff were all so helpful and very friendly. The hotel is currently being refurbished so a little messy but I’m sure it’s going to benefit once completed."

"Had an incredibly comfortable and peaceful stay in a very pleasant well equipped room. Delicious bed, good shower and plenty of hot water. No noise from the street despite it being a busy central area near everything one could need. Foyer, bar and public areas were welcoming and stylish. Staff incredibly helpful. "