Palaces in Almaty

"Very clean, nice and quiet. Close to the airport, so great for one night stay. Staff is lovely"

"I really wanted to give this hotel a better rating, but it came up short in many areas. The room was comfortable but housekeeping was minimal. I checked in on Sunday and didn't see a fresh towel until Thursday. Bed was never made during my week - long stay. No hot water the last two times I took a shower. Noisy! There was a youth soccer team in the two floors below, and twice I had to tell the front desk about the noise that came up the open stairwell like an echo chamber; the second time, the...

"Hotel was nice, service was poor, breakfast was below average"

"Good stay, helpful staff and wonderful breakfast"

"Nice hotel. Exceptional staff. Thank u very much! "

"It was great and right next to Kok Tobe."

"Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!"

"Room was clean. Breakfast was ok. Front desk staff were very helpful."

"Excellent breakfast, very friendly helpful staff,"

"A decent hotel for a couple of nights, pretty central and fairly modern. Good value for money as well. Parking was a bit strange, in a cramped car park with very limited space."