Title: The Modern Flats of Ames Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=6059972&destination=Ames%2C+Iowa%2C+United+States+of+America&selected=35289751&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # The Modern Flats of Ames ## Photo gallery for The Modern Flats of Ames ![Exterior - The Modern Flats of Ames (Ames)](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/47bc65fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Grand Apartment, 2 Bedrooms, Non Smoking, Pool Access | 1 bedroom, iron/ironing board, free WiFi, bed sheets - The Modern Flats of Ames (Ames)](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/5aab19b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets - The Modern Flats of Ames (Ames)](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/6007c904.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - The Modern Flats of Ames (Ames)](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/5080c991.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Apartment, 1 Bedroom, Private Bathroom | Living area | 45-inch TV with digital channels - The Modern Flats of Ames (Ames)](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/e5fca0ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Modern Flats of Ames provides a gym and more. Guests can connect to free in-room WiFi. ## Reviews 7.0 Good ## Popular amenities - Pool - Kitchen - Washer - Dryer - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar 21 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 22 - Mar 23](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Apartment, 1 Bedroom, Non Smoking ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/ae19837f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Non Smoking - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Grand Apartment, 2 Bedrooms, Non Smoking, Pool Access ![Grand Apartment, 2 Bedrooms, Non Smoking, Pool Access | Television](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/b608fe9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Apartment, 2 Bedrooms, Non Smoking, Pool Access - 2 bedrooms - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Apartment, 1 Bedroom ![Luxury Apartment, 1 Bedroom | Living area | 45-inch TV with digital channels](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/daa2bcb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment, 1 Bedroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Apartment, 1 Bedroom, Private Bathroom ![1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/36000000/35290000/35289800/35289751/6f2aca00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment, 1 Bedroom, Private Bathroom - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Breakfast and dinner served, American cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2370000/2366900/2366812/df2b8fea_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Ames Ames - Pool - Pet friendly - Parking included - Free WiFi 8.6 Excellent 852 reviews $102 nightly $114 total Mar 28 - Mar 29 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Hilton-Garden-Inn-Ames.h2366812.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) Ad ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/580000/570400/570395/f28fb097.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Ames by IHG Ames - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 419 reviews $97 nightly $109 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Holiday-Inn-Express-Suites-Ames.h570395.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/2000000/1680000/1674700/1674670/0da1c718_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairfield Inn & Suites by Marriott Ames Ames - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 434 reviews $88 nightly $99 total Mar 23 - Mar 24 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Fairfield-Inn-Suites-By-Marriott-Ames.h1674670.Hotel-Information?chkin=2026-3-23&chkout=2026-3-24&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/580000/578100/578005/451512ba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton Ames Ames - Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 40 reviews $89 nightly $100 total Mar 28 - Mar 29 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Spark-By-Hilton-Ames.h578005.Hotel-Information?chkin=2026-3-28&chkout=2026-3-29&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) Ad ![Lobby](https://images.trvl-media.com/lodging/33000000/32530000/32524100/32524052/8a37ae20.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn and Suites Ames near ISU Campus Ames - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 1,002 reviews $93 nightly $104 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Comfort-Inn-And-Suites-Ames-Near-ISU-Campus.h32524052.Hotel-Information?chkin=2026-4-15&chkout=2026-4-16&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) Ad ![Property amenity](https://images.trvl-media.com/lodging/54000000/53310000/53301900/53301829/7eceddb9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites Ames by IHG Ames - Pool - Breakfast included - Pet friendly - Parking included 9.0 Wonderful 96 reviews $101 nightly $113 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Ames-Hotels-Staybridge-Suites-Ames.h53301829.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=6059972&destination=Ames&destType=MARKET&latLong=42.022911,-93.61039&searchId=8b7110a9-bdac-4451-a17e-fbf55d69203d&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAmes-Hotels-University-Flat-Pool-Gym.h35289751.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAmes-Hotels-University-Flat-Pool-Gym.h35289751.Hotel-Information) ## About the neighborhood Ames is home to this apartment. Stephens Auditorium and Farm House Museum are cultural highlights, and some of the area's activities can be experienced at Veenker Memorial Golf Course and Cinemark Ames Movies 12\. Furman Aquatic Center and Octagon Center for the Arts are also worth visiting. [Visit our Ames travel guide](https://www.expedia.com/Ames.dx6059972) [View more Apartments in Ames](https://www.expedia.com/Ames-Apartments.d6059972-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.00948%2C-93.67609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=54h0ZIhXau1wyJsA_LFzSY9j6lA=) Ames, IA ### What's nearby - ![Iowa State University featuring a park and modern architecture](https://images.trvl-media.com/place/6105990/2b27c161-a3ae-4c52-ae42-0c62bbb6b5a2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Iowa State University 19 min walk \- 1.0 mile - ![Reiman Gardens featuring a garden and wildflowers](https://images.trvl-media.com/place/6161484/097f1b5d-486d-4ba6-ae60-429d5a296ac9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Reiman Gardens 4 min drive \- 3.5 miles - ![Main Street Cultural District](https://images.trvl-media.com/place/6222268/77df3f95-9803-4ebf-9157-474ddfc60acf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Street Cultural District 6 min drive \- 5.4 miles - Jack Trice Stadium 4 min drive \- 3.9 miles - Stephens Auditorium 5 min drive \- 4.1 miles ### Getting around - Des Moines International Airport (DSM) 49 min drive ### Restaurants - McDonald's 4 min drive - 7 Brew Coffee 3 min drive - Dunkin' 5 min drive - Perfect Games 10 min walk - Roni's Mac Bar 4 min drive ## About this property ### The Modern Flats of Ames This smoke-free apartment building features a fitness center, a seasonal outdoor pool, and free self parking. WiFi in public areas is free. The apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. This apartment offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Digital television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Recreational amenities at the apartment include a fitness center and a seasonal outdoor pool. ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/11000000/10570000/10569100/10569032/e7fd0587.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn & Suites Ames near ISU Campus Ames - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,001 reviews $75 nightly $84 total Apr 13 - Apr 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=10569032&PinnedHotelID=10569032&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/110000000/109390000/109388300/109388207/w5752h3837x5y3-3518054c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites By Hilton Ames Ames - Pool - Breakfast included - Parking included - Free WiFi 9.6 Exceptional 27 reviews $90 nightly $101 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=109388207&PinnedHotelID=109388207&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily full breakfast](https://images.trvl-media.com/lodging/3000000/2480000/2479000/2478964/7ca7f4f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Iowa House Ames - Breakfast included - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 830 reviews $115 nightly $129 total Apr 2 - Apr 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=2478964&PinnedHotelID=2478964&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment (0 Bedroom) | Interior](https://images.trvl-media.com/lodging/110000000/109810000/109808300/109808298/fedf48e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steamboat Rock Cabin Near Trails & River! 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Ellsworth - Pet friendly - Air conditioning - Parking available - Microwave $97 nightly $102 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=124831016&PinnedHotelID=124831016&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/35000000/34180000/34171700/34171607/bc82aa7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campus & Downtown - Near Starbucks - Netflix - 2Br/1Ba Ames - Kitchen - Washer - Dryer - Air conditioning 9.8 Exceptional 59 reviews $145 nightly $162 total Apr 14 - Apr 15 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=34171607&PinnedHotelID=34171607&HadPinnedHotel=true®ionId=-1&adults=2) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/101000000/100480000/100476900/100476858/ef77a9c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish Campustown Stay with Gym & Balcony Ames - Hot tub - Kitchen - Washer - Dryer 6.8 3 reviews $195 nightly $219 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=100476858&PinnedHotelID=100476858&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=35289751&PinnedHotelID=35289751&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=35289751,10569032,109388207,2478964,109808298) ## Property amenities ### Pool/Spa - Seasonal outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Espresso maker - Oven - Paper towels - Refrigerator - Stovetop ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 private bathroom - Bathtub or shower - Hair dryer - Towels provided ### Entertainment - 45-inch TV with digital channels ### Laundry - Washer/dryer ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No elevator - Smoking not allowed ### Services and conveniences - Iron/ironing board ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 10 units ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 8:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[1320 Coconino Rd, Ames, IA 50014\] Guests will receive an email with check-in instructions and lockbox information prior to arrival; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 250.00 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention This property does not have elevators The seasonal pool will be open from June to August ### Property is also known as University Flat Pool Gym Apartment Ames University Flat Pool Gym Apartment University Flat Pool Gym Ames Apartment University Flat + Pool + Gym Ames Ames University Flat + Pool + Gym Apartment Apartment University Flat + Pool + Gym University Flat + Pool + Gym Ames University Flat Pool Gym University Flat Pool Gym Ames University Flat + Pool + Gym The Modern Flats of Ames Ames The Modern Flats of Ames Apartment The Modern Flats of Ames Apartment Ames ## Frequently asked questions ### Does The Modern Flats of Ames have a pool? ### Is The Modern Flats of Ames pet-friendly? ### How much is parking? ### What time is check-in at The Modern Flats of Ames? ### What time is check-out at The Modern Flats of Ames? ### Where is The Modern Flats of Ames located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Modern Flats of Ames Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Amenities ### 4.0 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 4 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Brittany Jul 3, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the gym and very clean- felt like home! ##### Brittany Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Brittany Jul 21, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved the gym and the small community feel ##### Brittany Stayed 3 nights in Jul 2024 Verified ### 6/10 Okay #### Jason Jul 23, 2023 Liked: Room comfort, communication Disliked: Cleanliness #### Good location It was an ok stay, good location.... but could use a scrubbing. When paying a cleaning fee you expect it to be scrubbed before you get there. ##### Jason Stayed 2 nights in Jul 2023 Verified ### 8/10 Good #### Verified traveler Jun 3, 2019 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The inside of the apartment was fabulous. The stairway and hall were dirty and smelly. I wish it had been communicated that it was on the 2nd floor and there was no elevator. I've had 2 hip replacements 5 years ago , so stairs were laborious. When I used the key cafe, up a lonely empty stairway, I felt strange and wondered about security in that anyone could have followed me and be able to do harm. The pool was in ground and not available year round,which should be mentioned. ##### Verified traveler Stayed 16 nights in May 2019 Verified ### 2/10 Terrible #### JENNIFER Oct 31, 2023 We didn’t actually get to stay at this property…we were moved due to maintenance issues….which would have been fine as the alternate place was very nice. However Checkin was an issue and the local person did not provide the correct instructions to where to pick up the key. So that was a 45 minute issue just trying to get into the unit. The biggest issue was that apparently this complex requires parking permits that were supposed to be provided and displayed apparently. Not only did we have no idea about this nor in any of the emails or conversations we had were we told we had to display a permit. We were told what parking lot and section We were to park in and that is what we did…well we got towed!!! First night it was fine and second morning we woke up to leave and our truck was gone!!! $230 later we were able to get our truck out but we have been trying for a month now to get reimbursed and have had no luck!!! Totally ripped off! ##### JENNIFER Stayed 2 nights in Oct 2023 Verified ### 2/10 Terrible #### Danielle May 30, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication 2nd day of our vacation we arrived back to the Flats and found a whole bunch of Maintence equipment scattered everywhere in our rental. No one had contacted us to let us know what was going on-looked like a water leak of some sort. The whole carpet in the bedroom was soaking wet, they had cleaned up some of the water with the towels the rental had provided and left them on the bathroom floor, the bathtub was filthy with dirt from them ripping our baseboards to fix the leak, and had left about 15 fans in the rental to soak up the carpet which was impossible to walk around the apartment. We contacted multiple people with no answers on what was happening and even more frustration, no one had a solution on how to fix the problem. It was Memorial Day weekend so each customer service representative told us we could “move out and find another place to go because they didn’t have anywhere to move us” Because of the holiday weekend everywhere around us was completely booked so we had no other choice but to stay at the rental. We finally got a hold of someone on day 3 of our stay and they said they would send someone out to fix the maintenance issue….went a whole 24 hours with still nothing fixed or any communication. Repeated phone calls over our 5 day stay and there was no offer of a refund, no offer of an apology, or anything to make this right. This was the worst experience of our entire lives!! ##### Danielle Stayed 4 nights in May 2022 Verified ### 2/10 Terrible #### Verified traveler May 15, 2021 Liked: Cleanliness, room comfort Disliked: Communication #### Terrible experience! I never write reviews, but this experience was so horrible that I needed to let other know. First they do not give you a code to get you into the building where the key cafe is located (this is how you pick up your apartment key). After a passerby let us in, and we picked up our key, things just got worse. We proceeded to our building and there wasn’t a fob on the keychain that would unlocked the door to let us in the building. Again another nice person let us in, and we finally got into our apartment. I called Vector customer service and they sent me back to the Key Cafe to get the back-up key, which was ALSO missing the building fob. After a 3rd call they sent me back to get a key for a different apartment, but that was in the our building. Again this key did not have a building fob!! So now I have 3 keys and still no way to get into the building. At this point we are trapped in our apartment until, finally, at 9:45pm someone shows up to bring us a building fob. We had to cancel the plans that we made for that night. This building was also VERY noisy, late into the evening. Lastly, I found it strange that there is a full kitchen, but it doesn’t have a microwave. For me this is essential piece of kitchen equipment, especially when you are traveling and warming up leftovers. Also they only give you one key per apartment, which can be difficult if you are separating from your party and returning at different times. The one good thing is that the apartment was very clean. ##### Verified traveler Stayed 2 nights in May 2021 Verified ### 6/10 Okay #### Sarah Oct 19, 2020 Disliked: Cleanliness #### College apartment My issues where with the on-site appearance. Could not fine the gym& pool as advertised. Trash in the hallway, no signage for the key cafe/ key pick up/drop, stains on carpeting, bathroom just surface cleaned not deep cleaned, the stairway smelt little beer & trash. ##### Sarah Stayed 2 nights in Oct 2020 Verified ### 8/10 Good #### Verified traveler Jul 27, 2019 Liked: Amenities Disliked: Staff & service The actual apartment is awesome with lots of amenities, but check-in is confusing with the keycafe. Then to check out was even worse as the fab on my key didn't work...I tried to get assistance at the main building and they said they'd take care of it...which they didn't. Hours later, after check out I got a call threatening to charge me $175 because the key hadn't been returned! I still don't know if they charged me or not. ##### Verified traveler Stayed 3 nights in Jul 2019 Verified ### 8/10 Good #### Verified traveler Aug 19, 2024 Liked: Cleanliness, room comfort, communication ##### Verified traveler Stayed 9 nights in Aug 2024 Verified ### 10/10 Excellent #### Kathryn Oct 10, 2022 ##### Kathryn Stayed 2 nights in Oct 2022 Verified ### 10/10 Excellent #### Angel Apr 25, 2021 Liked: Cleanliness, room comfort, communication ##### Angel Stayed 13 nights in Apr 2021 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [•Vibrant 4 bedroom house 2 king beds in Ankeny•](https://www.expedia.com/Des-Moines-Hotels-Vibrant-4-Bedroom-House-2-King-Beds-In-Ankeny.h88610428.Hotel-Information) - [Almost New Single Family Home in Ankeny, Iowa
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