The Highlander

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Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of The Highlander

The Highlander

3.5 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Individually-wrapped food options
Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG

Explore the area

  • Popular LocationDam Square5 min walk
  • Popular LocationAnne Frank House9 min walk
  • Popular LocationLeidseplein20 min walk
  • AirportAmsterdam (AMS-Schiphol)26 min drive

Choose dates to view prices

About this area

Amsterdam

The Highlander is located in Amsterdam City Centre, a neighborhood in Amsterdam, and is in the entertainment district and near a metro station. Anne Frank House and Rijksmuseum are cultural highlights, and some of the area's notable landmarks include Leidseplein and Dam Square. Looking to enjoy an event or a game while in town? See what's going on at Johan Cruyff Arena. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • New Church - 4 min walk
  • Royal Palace - 5 min walk
  • Dam Square - 5 min walk
  • Anne Frank House - 9 min walk
  • Leidseplein - 20 min walk

Getting around

  • Nieuwezijds Kolk Stop - 1 min walk
  • Amsterdam (ZYA-Amsterdam Central Station) - 8 min walk
  • Amsterdam Airport Schiphol (AMS) - 26 min drive

Restaurants

  • Kaagman & Kortekaas - 2 min walk
  • Humphrey's - 2 min walk
  • Tandoori Bites - 2 min walk
  • TerraZen Centre - 3 min walk
  • Cocotte - 3 min walk

About this property

The Highlander

Eco-friendly Amsterdam hotel in Amsterdam City Centre, walk to Dam Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

Dutch, English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.6 mi (EUR 30 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping mall

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable channels
  • LED TV
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
  • A 6.422 percent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Offsite parking fee: EUR 30 per day (0.6 mi away)
  • Late check-out fee: EUR 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 57 out of 95 reviews
5 - Excellent 60%
Rating 4 - Good. 28 out of 95 reviews
4 - Good 29%
Rating 3 - Okay. 6 out of 95 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 95 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 95 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a stylish hotel, but one that comes up a bit short on functionality. Our king room was spacious but the lack of an actual bathroom (there is a toilet room, but the sink and shower are just part of the bedroom area) is unworkable. Also, for this price-point we find the lack of room amenities such as lotion, wash cloths, cleansing pads, ear swabs and tissues a big miss. Also, when did NO towel rods or hooks become a thing? How are you supposed to hang up damp towels when there is NO place to hang them. The electronic lighting controls were difficult to manage and never very acceptable. We always use the stairs but in this hotel they are carpeted in black carpeting, are steep with short steps and there is little lighting in the stairwell, making them quite dangerous to use. On the positive side, we found the small breakfast buffet very good as there is an attendant cooking and taking care of things. I think we would try someplace else when we return to Amsterdam.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the rooms had diffetent themes. Ours was the black room And gorgeous. The breakfast was great and staff was wonderful.
Stayed 3 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More information for what is happening locally would be useful, namely that all the museums are operating an online ticketing process that at present means you have to book up to a month in advance to get a ticket.
Stayed 3 nights in May 2022

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities
The woman who checked us in was very nice but it took a long time and we were signed up for a breakfast we didn’t request at 25 a person. They did take it off but I still haven’t seen the refund credit. Room was ok except there was no privacy when taking a shower in the room.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Really helpful staff and great free breakfast. Very clean and comfy rooms too.
Stayed 5 nights in May 2022