“When I arrived to check in, my reservation didn't show up in the system. After 45 minutes, the manager came to tell me there was a problem because their systems weren't connected to Expedia.
They initially tried to assign me a room for two people, so I showed them the reservation on my Expedia app, and they then gave me a room for three. When we got to the room, the air conditioning wasn't working; I called reception to ask for a room change, but they said nothing else was available for that……
